Hannah Smith
Pullman
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Private Nanny
Murray Family
Spokane, WA
06.2021 - 08.2025
- Implemented daily routines for optimal child development and created a structured environment as well as opportunities for engaging in fun and exciting activities.
- Supervised children's activities, ensuring safety and adherence to family guidelines.
- Managed household tasks, including meal preparation and laundry, promoting a clean environment as well as errands and school and extracurricular pickups and dropoffs.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
Host, Cook, Server
Pizza Factory
Nine Mile Falls, WA
01.2021 - 08.2021
- Greeted and seated customers, ensuring positive first impressions and efficient table assignments.
- Managed call-in and online orders with pre-payment as well as in person providing varying delivery costs information.
- Collaborated with team members to maintain cleanliness and organization of dining area and stock rooms.
- Assisted in training new hosts and servers on service protocols and customer engagement techniques.
- Provided menu and promotional information and answered customer inquiries to enhance dining experience.
- Monitored wait times, effectively communicating updates to guests for improved satisfaction.
- Coordinated with delivery drives to ensure orders sent off were accurate and taken in a timely manner to remain fresh for the customer.
- Supported order accuracy by coordinating with kitchen staff on guest requests and modifications.
Swim Instructor
Swim South Bay
San Jose, CA
05.2019 - 08.2019
- Instructed swim lessons for ages 18 months to 15 years old, teaching various levels from basic water safety skills up to complete racing technique both in one on one lessons and practices in larger groups.
- Adapted teaching methods to accommodate varying learning styles and abilities of students to keep them engaged while challenging them.
- Monitored student progress, providing weekly constructive feedback to enhance performance as well as developing a scheduled learning plan to fit their goals.
- Worked with parents to create realistic goals as well as developing a realistic time frame, including the number of long-term sessions and seasons necessary to meet those goals.
Education
Bachelor of Arts - Strategic Communications - Advertising & PR
Washington State University
Pullman, WA05-2027
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Detail-oriented
- Cleaning and organization
Timeline
Private Nanny
Murray Family
06.2021 - 08.2025
Host, Cook, Server
Pizza Factory
01.2021 - 08.2021
Swim Instructor
Swim South Bay
05.2019 - 08.2019
Bachelor of Arts - Strategic Communications - Advertising & PR
Washington State University