Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Hannah Soto

McKinney,TX

Summary

I love working with people. Getting to know people is what makes me happy. I love working at RightNow Media and my hope is to continue to grow in this company. I have been extremely blessed by God and for that I am thankful.

Overview

5
5
years of professional experience

Work History

Account Coordinator

RightNow Media
05.2023 - Current
  • Manage emails, phone calls, and coordinate meetings.
  • Increase sales by establishing strong relationships with clients and identifying opportunities for account growth.
  • Provides exceptional customer service by addressing client inquiries promptly and professionally.
  • Contributed towards the overall growth of the company by overcoming objections and consistently meeting expectations.


Pricing Specialist

Brookshire Grocery
02.2023 - 04.2023
  • Generated reports to support development and implementation of marketing plans.
  • Created customized marketing materials to increase product awareness.
  • Maintained pricing integrity of the store.

Customer Experience Team Lead

Brookshire Grocery
11.2021 - 02.2023
  • Trained staff on operating procedures and company services.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Maintained extensive knowledge of company products to recommend items aligned with customer needs.
  • Delivered prompt service to prioritize customer needs.


Restaurant Waitress

Crow's Country Cafe
01.2020 - 01.2021
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Cultivated warm relationships with regular customers.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Education

High School Diploma -

Mckinney North High School
Mckinney, TX
06.2015

Skills

  • Excellent Customer Service Skills
  • Client Relationships
  • Team Management Experience
  • Problem Resolution
  • Account management
  • Sales experience

Affiliations

Grace Point Family Church

Timeline

Account Coordinator

RightNow Media
05.2023 - Current

Pricing Specialist

Brookshire Grocery
02.2023 - 04.2023

Customer Experience Team Lead

Brookshire Grocery
11.2021 - 02.2023

Restaurant Waitress

Crow's Country Cafe
01.2020 - 01.2021

High School Diploma -

Mckinney North High School

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Hannah Soto