Hannah Sparkman
Roswell,NM
Summary
Versatile professional with experience in organization, communication, documentation, customer service, and professionalism. Actively pursuing an Associates of Applied Sciences degree in the Medical Assisting program of Health Sciences education. Supports smooth daily operations through accurate file management, clear communication, and reliable front desk coordination that helps improve guest experiences and workflow.
Overview
7
7
years of professional experience
Work History
Secretary
EJL Construction, LLC
Roswell, NM
06.2025 - 10.2025
- Coordinated communications by managing calls, responding to emails, and interfacing with clients to facilitate effective information exchange.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Organized and maintained project documents and files, ensuring easy access and retrieval for team members.
- Processed and disseminated documents and materials to appropriate parties, supporting timely communication and workflow.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Assisted with accounts receivable and accounts payable functions.
Server/Bartender
Farley's Food, Fun, & Pub
01.2023 - 03.2025
- Welcomed guests as first point of contact, enhancing overall experience.
- Served food and beverages with attentiveness to customer preferences.
- Cultivated strong relationships with regular patrons, enhancing customer loyalty.
- Proactively replenished supplies and maintained inventory levels during downtime, ensuring seamless service.
- Ensured cleanliness of dining areas, adhering to restaurant hygiene protocols.
- Guided new bartenders in proper sanitation practices in drink preparation and sanitation procedures.
Delivery Driver
Spark by Walmart
03.2022 - 02.2023
- Executed rush deliveries within tight timelines to meet customer expectations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Utilized maps, followed instructions, and employed GPS technology for accurate deliveries.
- Maintained detailed mileage and fuel reports to monitor fuel expenses.
Server
Broken Arrow Tap House
07.2021 - 11.2021
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Restocked supplies, ice, trays, and delivery bags to support efficient service during peak times.
E-Commerce Personal Shopper
Walmart
11.2020 - 04.2021
- Memorized store layouts and planograms to fulfill orders efficiently, optimizing fulfillment routes.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Determined and implemented product substitutions for out-of-stock items, ensuring customer satisfaction.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Solicited customer feedback to identify service weaknesses and enhance future service interactions.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Bartender/Server
Roswell Elks Lodge, BPOE #969
02.2019 - 11.2020
- Served high volumes of customers during special events and peak hours, contributing to efficient service and customer satisfaction.
- Maintained cleanliness and organization of bar area, ensuring stock availability to enhance customer experience.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
GED -
A Beka Academy - Homeschooling
Remote05-2015
Associate of Applied Science - Health Sciences
Eastern New Mexico University
Roswell, NM09-2026
Skills
- Document organization
- Quickbooks
- Payroll support
- Customer service
- Microsoft Office
- Conflict resolution
- Health and safety compliance
- Quality control
- Professionalism
- Time management
- Medical terminology proficiency
- HIPAA compliance
- CPR
References
Susana Fresquez: personal/professional reference
575-914-1971
Michael DiNapoli: professional reference
505-385-5359
Mychelle Riggs: professional reference
575-626-0382
Matthew Sanchez: professional reference
575-642-0174
Illiana Sosa: personal/professional reference
575-910-4930
Corie Balmes: personal reference
505-500-5170
Brianna Castillo: personal reference
575-317-3105
Timeline
Secretary
EJL Construction, LLC
06.2025 - 10.2025
Server/Bartender
Farley's Food, Fun, & Pub
01.2023 - 03.2025
Delivery Driver
Spark by Walmart
03.2022 - 02.2023
Server
Broken Arrow Tap House
07.2021 - 11.2021
E-Commerce Personal Shopper
Walmart
11.2020 - 04.2021
Bartender/Server
Roswell Elks Lodge, BPOE #969
02.2019 - 11.2020
GED -
A Beka Academy - Homeschooling
Associate of Applied Science - Health Sciences
Eastern New Mexico University