Hannah Stamper
Mineral,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Nail Technician
Boars Head Resort Spa
08.2022 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Communicated effectively with management concerning important customer issues.
- Offered advice and recommended products to improve and maintain nails.
- Grew repeat client base through effective marketing and customer service.
- Utilized specialized tools and techniques to restore natural nails and create unique nail art.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Followed proper safety and sanitation guidelines while performing nail services.
- Offered personalized services according to needs and preferences.
- Demonstrated dynamic customer service by responding to customer inquiries.
- Educated clients on proper use of salon products.
- Kept tidy and organized area to comply with cleanliness standards.
- Oversaw schedule to manage appointments of new and existing clients.
- Executed pedicures and manicures using professional quality products and tools.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Babysitter
The Mclambs
11.2020 - 09.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Communicated with parents regarding children's progress and development, raising any issues.
- Guided school homework and read bedtime stories to support development.
- Provided safe transportation to and from school and extracurricular activities.
- Assisted with light housekeeping duties as well as running errands.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Monitored children's play activities to verify safety.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Makeup Artist
Self-employeed
01.2018 - Current
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Demonstrated and explained use of different beauty products to educate customers.
- Applied makeup in accordance with clothing style.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Applied various layers of makeup to performers and customers to obtain necessary effect and look.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
Waitress/Cook Shift Leader
Coalfield Cafe
03.2020 - 08.2020
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Placed orders to restock items before supplies ran out.
- Maintained well-organized mise en place to keep work consistent.
- Cooked memorable dishes that brought new customers into establishment.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Planned menus for different events, seasons and customer requests.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Managed opening and closing shift kitchen tasks.
- Mentored kitchen staff to prepare each for demanding roles.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Front Desk /Retail Sales Associate
Pats Fashion And Tax Service
01.2019 - 05.2019
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Nail Technician License - Nail Technician / Cosmetology
Wyoming County Career & Technical Center
Pineville, WV07.2020
High School Diploma -
River View High School
Bradshaw, WV05.2018
Skills
- Marketing Initiatives
- Nail Treatments
- Creative Solutions
- Problem-Solving Skills
- Improvement Plans
- Time Management
- Product Knowledge
- Sanitation Procedures
- Customer Education
- Nail Preparation
- Customer Service
- Inventory Control
Timeline
Nail Technician
Boars Head Resort Spa
08.2022 - Current
Babysitter
The Mclambs
11.2020 - 09.2022
Waitress/Cook Shift Leader
Coalfield Cafe
03.2020 - 08.2020
Front Desk /Retail Sales Associate
Pats Fashion And Tax Service
01.2019 - 05.2019
Makeup Artist
Self-employeed
01.2018 - Current
Nail Technician License - Nail Technician / Cosmetology
Wyoming County Career & Technical Center
High School Diploma -
River View High School
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