Hannah Strader
Clayton,US
Summary
Results-driven Manager with experience in coaching and mentoring team members to achieve Drive Thru goals. Skilled in communication, multitasking, and customer service, with a focus on staff management and development. Proven ability to problem-solve and think critically while maintaining a strong emphasis on teamwork and organizational efficiency.
Overview
7
7
years of professional experience
Work History
Manager/Drive Thru Coordinator
Chick-Fil-A at Garner, NC
Garner, NC, US
08.2022 - Current
- Lead daily operations and run shifts efficiently
- Mentor and train new Team Leads and team members
- Support Director in achieving drive-thru goals
- Manage shift changes, closing duties, and cash handling
- Coordinate internal team communications and goal-setting
Team Lead
Chick-Fil-A at Garner, NC
Garner, NC, US
09.2020 - Current
- Assisted management in shift leadership and team development
- Worked across all front-of-house and drive-thru roles
- Coached new hires and supported their onboarding
Team Member/Coach
Chick-Fil-A at Garner, NC
Garner, NC, US
08.2018 - Current
- Provided frontline customer service in drive-thru and counter
- Trained new team members in daily operations and procedures
- Supported leadership in maintaining service excellence
Education
Business Administration - undefined
Johnston Community College
Smithfield12.2025
Skills
- Communication
- Customer Service
- Team Work
- Management
- Problem Solving
- Critical Thinking
- Organizational
- Coaching
- Quick Learner
Timeline
Manager/Drive Thru Coordinator
Chick-Fil-A at Garner, NC
08.2022 - Current
Team Lead
Chick-Fil-A at Garner, NC
09.2020 - Current
Team Member/Coach
Chick-Fil-A at Garner, NC
08.2018 - Current
Business Administration - undefined
Johnston Community College