Hannah Sweeney
The Woodlands,TX
Summary
Adaptable, self-motivated, and enthusiastic high-school senior eager to contribute to the team's success through hard work, attention to detail, and excellent organizational skills. I have almost two years of work experience, one and a half in fine dining where I have proven my knowledge of conflict resolution, customer communication, and overall satisfaction. Excited to grow and excel in any way possible. If I could only bring one thing with me everywhere it was be a smile.
Overview
2
2
years of professional experience
Work History
Host/Server
Uni Sushi
06.2022 - 01.2024
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times
- Maintained a clean and orderly dining area for an enjoyable guest experience
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers
- Assisted in training new hires, providing guidance on restaurant standards and best practices
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Employee of the Month September 2022 and October 2023
Team Member
Cinemark Tinseltown
11.2021 - 04.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Request and record customer orders, as well as compute bills using cash
- Clean and organize eating, service, and kitchen areas
- Communicate with customers regarding orders, comments, and complaints
- Maintain order and ensure adherence to safety rules
- Employee of the month February 2022
Education
ISchool High
05.2024
Skills
- Reservations Management
- Telephone Reception
- POS Software (Toast)
- Problem Resolution
- Adaptable to Change
- Safe Food Handling
Timeline
Host/Server
Uni Sushi
06.2022 - 01.2024
Team Member
Cinemark Tinseltown
11.2021 - 04.2022
ISchool High
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