A proven leader with strong interpersonal skills. Drives results through harmony and organization as an Assistant Manager. A quick thinker who can manage high work volume and stressful situations with poise and professionalism.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Soma
05.2022 - 09.2023
Supervised store operations and maintained thorough understanding of financial metrics, customer feedback, and inventory needs/availability.
Worked closely with customers to provide personal and friendly service.
Resolved any issues that arose from customer complaints, team mate inquiries, or operational concerns.
Provided support and guidance to team mates to promote successful work day and quality employee relationships.
Maintained store organization and cleanliness.
School Monitor
Ridgeview Classical Schools
09.2020 - 05.2021
Supervised students of various age groups, from kindergarteners to seniors in high school.
Enforced safety rules for students during recesses and corrected offending behavior.
Monitored study halls to ensure that they were orderly and productive.
ClickList Clerk
King Soopers
10.2019 - 03.2020
Accurately picked items from picklist for customer orders, scanning and packing them in given timeframe.
Communicated with supervisors to provide quality substitutions for out of stock products.
Properly stored orders in required temperature environments to maintain food safety.
Delivered orders to customers curbside, providing friendly and efficient customer service.
Sales Associate
Lane Bryant
08.2018 - 09.2019
Provided engaging and friendly service to customers, helping them with any inquiries.
Managed cash wrap, ensuring accurate register operation.
Stocked merchandise and maintained store visual appeal and cleanliness.
Worked with management to resolve customer complaints and keep compliance with store policies.
Education
Bachelor of Arts - Radio, Television, And Digital Media
Southern Illinois University Carbondale
Carbondale, IL
05.2019
Skills
Effective communication
Customer service
Efficient workflow organization
Supportive guidance
Working knowledge of Adobe suite (Photoshop, Illustrator, and Animate)
Timeline
Assistant Manager
Soma
05.2022 - 09.2023
School Monitor
Ridgeview Classical Schools
09.2020 - 05.2021
ClickList Clerk
King Soopers
10.2019 - 03.2020
Sales Associate
Lane Bryant
08.2018 - 09.2019
Bachelor of Arts - Radio, Television, And Digital Media