Hannah Toner
Clearwater
Summary
Driven professional with a background in high-volume prospecting, client communication, and business operations. Experienced in engaging and qualifying prospective clients, developing product knowledge quickly, and building trust through clear, solution-focused conversations. Combines sales experience with hands-on operational leadership to deliver consistent results in fast-paced environments. Seeking to leverage relationship-building and business development skills in a client-focused financial advisory role.
Overview
7
7
years of professional experience
Work History
Operations Manager
GTB LLC
St. Petersburg, FL
11.2018 - Current
- Managed day-to-day operations of a growing e-commerce business, overseeing order fulfillment, inventory management, and shipping logistics
- Led customer communication, handling inquiries, resolving issues, and maintaining a strong client experience
- Supervised workflow processes including product preparation, quality control, and order accuracy
- Conducted industry and product research to support business decisions and competitive positioning
- Created and managed website content, including product listings, photography, and visual assets
- Coordinated with external partners, brands, and influencers to support marketing and outreach initiatives
- Balanced operational responsibilities with customer-facing communication, ensuring efficiency and satisfaction
Sales Associate
US Health Advisors
Tampa, FL
01.2025 - 06.2025
- Conducted high-volume outbound prospecting, making 200+ calls daily to identify and engage potential clients
- Quickly developed strong knowledge of a wide range of health insurance products to accurately qualify clients and match them with appropriate coverage options
- Assessed client needs through direct conversations, recommending plans based on budget, coverage requirements, and individual circumstances
- Managed a consistent pipeline of leads, maintaining follow-ups and tracking client interactions throughout the sales process
- Built resilience and adaptability in a fast-paced, performance-driven environment focused on activity, learning, and results
- Communicated complex insurance information in a clear and approachable way to help clients make informed decisions
Sales Associate
Verizon Cellular Sales
St. Petersburg, FL
02.2024 - 10.2024
- Assisted customers in selecting products and service plans based on individual needs and usage
- Built rapport with customers to deliver personalized recommendations and improve satisfaction
- Met and exceeded sales goals through effective communication and product knowledge
- Educated customers on device features, services, and account management
- Handled account updates, troubleshooting, and service inquiries
- Maintained strong knowledge of current promotions, products, and industry trends
Education
Bachelor of Arts - Communications
University of South Florida
St. Petersburg, FL05-2027
Skills
- Client Relationship Management
- Sales & Customer Engagement
- Communication & Interpersonal Skills
- Business Operations & Workflow Management
- CRM Systems & Data Entry
- Microsoft Office / Google Workspace
- Time Management & Organization
- Customer Retention & Service
Timeline
Sales Associate
US Health Advisors
01.2025 - 06.2025
Sales Associate
Verizon Cellular Sales
02.2024 - 10.2024
Operations Manager
GTB LLC
11.2018 - Current
Bachelor of Arts - Communications
University of South Florida