Hannah Twitchell
Costa Vida
Ogden
5
years of professional experience
Motivated and dependable team leader / member with experience in fast-paced restaurant environments as well as sales or retail. Skilled in employee training, customer service, and maintaining efficient operations. Proven ability to lead teams, resolve issues under pressure, and uphold company standards. Seeking a new challenge to continue to grow my knowledge and skills and have found a liking towards the sales industry.
Work History
Assistant Store Manager
9 Months- Supervised daily operations to ensure efficient car wash services and customer satisfaction.
- Trained and mentored new and existing team members on operational procedures, safety protocols, and sales rebuttals / expectations.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Assisted in developing marketing initiatives to promote service packages and increase sales.
- Assisted in other needs from the Store Manager. As well as incident reports, creating a structured cleaning tasks, and building sales goals with the team as well as reaching them myself.
Shift Lead Manager
3 Years- Lead and support team members to deliver excellent customer experiences.
- Manage daily operations, including inventory control and food preparation.
- Resolve escalated customer service situations calmly and professionally.
- Train new employees on policies, procedures, and service expectations.
Busser & Host
2 Months- Greeted and seated guests efficiently while maintaining a clean dining area.
- Cleared and reset tables promptly to ensure smooth service flow.
- Supported servers with refills, bread service, and section management.
- Upheld cleanliness and safety standards throughout the restaurant.
Education
Bachelors - Dental Hygiene
planned; estimated graduation May 2031
Graduated
Skills
Team leadership and motivation
Employee onboarding and training
Customer service and satisfaction
Policy and procedure enforcement
Inventory management
Problem solving
Teamwork and collaboration
Increasing sales growth through strategic selling techniques
Accomplishments
- Graduated high school with a 3.5 or higher
- Participated as well as won in competitive dance competitions
- Have been called or hired for many leader ship roles. Including jobs and church callings
Timeline
Assistant Store Manager
Quick Quack Car Wash
11.2025 - CurrentRead More
Shift Lead Manager
Costa Vida
08.2023 - CurrentRead More
Busser & Host
Bryce Canyon Pines Restaurant
06.2021 - 08.2021Read More
Lone Peak High School
Read More
Weber State University
Bachelors from Dental Hygiene
Read More