Hannah Van Eck
Willow Springs,MO
Summary
Seasoned and dedicated professional with leadership experience in food service operations. Expertise in optimizing workflows and fostering positive team environments while maintaining high service standards. Commitment to continuous improvement supports effective problem-solving and customer engagement.
Overview
6
6
years of professional experience
Work History
Budtender
High Profile Industries
West Plains, Missouri
09.2025 - Current
- Educate customers on product selection and usage techniques.
- Collaborate with management to improve store layout and displays.
- Foster a positive workplace culture while working with management to remove roadblocks.
Barback
Opera House Bar & Grill
Willow Springs, Missouri
02.2026 - Current
- Assisted bartenders with drink preparation and customer service requests.
- Prepared and stocked bar supplies for efficient service during peak hours.
- Monitored dining room activities to anticipate guest needs and improve service flow.
Shift Lead Manager
McAllister's Deli
West Plains, Missouri
09.2024 - 09.2025
- Oversaw daily store operations to ensure smooth workflow.
- Managed store inventory, operated registers, and processed cash deposits efficiently.
- Delegated tasks to team members, enhancing productivity during peak hours.
- identified and resolved operational issues swiftly to minimize impact on customers.
- Delivered outstanding customer service during face-to-face interactions and phone communications.
Shift Leader
PIZZA AMERICANA
Willow Springs, Missouri
07.2020 - 09.2024
- Adapted operations during ownership transition to sustain productivity.
- Catered to Jasper Engines consistently.
- Managed teams to meet service goals.
- Maintained high standards in sanitation and food preparation to ensure safety compliance.
Education
Diploma - Culinary Arts And Operations
Auguste Escoffier School of Culinary Arts
Boulder, CO05-2024
Skills
- Leadership Experience
- Adaptability
- Cash handling experience
- Event & Festival Operations
- Reliability and Professionalism
- Continuous Learner
Timeline
Barback
Opera House Bar & Grill
02.2026 - Current
Budtender
High Profile Industries
09.2025 - Current
Shift Lead Manager
McAllister's Deli
09.2024 - 09.2025
Shift Leader
PIZZA AMERICANA
07.2020 - 09.2024
Diploma - Culinary Arts And Operations
Auguste Escoffier School of Culinary Arts