Hannah Veverka
Marquette
Summary
Hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Brownstone Inn Restaurant
08.2023 - Current
- Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Managed multiple tables efficiently while maintaining high standards of service quality.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Sales Associate
Muldoons Pasties & Gifts
05.2022 - 10.2022
- Processed transactions efficiently, maintaining accuracy in cash handling and point-of-sale operations.
- Managed inventory levels, ensuring optimal stock availability and timely replenishment of merchandise.
- Collaborated with team members to create visually appealing product displays, driving customer engagement.
- Prepared merchandise for the sales floor by pricing or tagging.
Sales Associate
Miner Falls Mini Golf
06.2021 - 07.2022
- Assisted customers with product selection, providing tailored recommendations to enhance the shopping experience.
- Trained new associates on sales techniques and store procedures, enhancing overall team performance and productivity.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Superior Central Schools
Eben Junction, MIBachelors - Psychology
Northern Michigan University
Marquette, MI05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- High volume dining
Languages
English
Native or Bilingual
Sign Language
Professional Working
Timeline
Server
Brownstone Inn Restaurant
08.2023 - Current
Sales Associate
Muldoons Pasties & Gifts
05.2022 - 10.2022
Sales Associate
Miner Falls Mini Golf
06.2021 - 07.2022
High School Diploma -
Superior Central Schools
Bachelors - Psychology
Northern Michigan University