Hannah Wade
Batavia,Ohio
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Orthodontic Specialists
09.2021 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Greeted and assisted patients with check-in procedures.
Sales Manager
The Children's Place
12.2020 - 08.2021
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Customer Service Representative
Kroger
01.2019 - 11.2020
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained up-to-date knowledge of product and service changes.
Education
Associate of Science - Certified Surgical Technologist
Cincinnati State Technical And Community College
Cincinnati, OH05.2024
High School Diploma -
Batavia High School
Batavia Ohio05.2021
Skills
- Teamwork and Collaboration
- Safety Procedures
- Setting up and Operating Equipment
- Workplace Safety
- Work Prioritization
- Verbal and Written Communication
- Patient Confidentiality
- Flexible and Adaptable
Accomplishments
- Annual Honor Roll
- Honor Studies throughout High School
- Student of the year for 2016
- 2 year Spanish classes
Certification
Certified in Robotic Surgery Training
Additional Information
Activities/Honors
- Business Professionals Of America
- Volunteer Work: Queen Bee Half Marathon, IHM Festival (2 Years), Autism Walk/Awareness
- Taught for Dental Assistant Academy
Timeline
Patient Care Coordinator
Orthodontic Specialists
09.2021 - Current
Sales Manager
The Children's Place
12.2020 - 08.2021
Customer Service Representative
Kroger
01.2019 - 11.2020
Associate of Science - Certified Surgical Technologist
Cincinnati State Technical And Community College
High School Diploma -
Batavia High School