Janelle Garcia
San Antonio,Texas
Summary
Friendly and compassionate with talent for effective communication and patient interaction. Possesses solid understanding of patient care protocols and proficiency in managing patient information and coordinating care services. Dedicated to improving patient experiences and ensuring seamless care delivery.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
San Antonio Eye Care Center
San Antonio, TX
07.2025 - Current
- Coordinated patient scheduling to optimize appointment flow and reduce wait times.
- Managed insurance verification processes to ensure accurate patient billing and coverage.
- Facilitated communication between patients and medical staff, enhancing overall care experience.
- Implemented electronic health record updates to maintain compliance with regulatory standards.
Retail Sales Associate
Marshalls
San Antonio
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Cashier
Wingstop
San Antonio
07.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Thomas Jefferson High School
San Antonio, TX05-2025
No Degree - Nursing
St. Phillips College
San Antonio, TXSkills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Cash Handling
- Customer Engagement
- Retail Sales
- Reliability and punctuality
- Store Opening and Closing
- Flexible Schedule
- Stocking and Receiving
Timeline
Patient Care Coordinator
San Antonio Eye Care Center
07.2025 - Current
Retail Sales Associate
Marshalls
11.2023 - Current
Cashier
Wingstop
07.2022 - 10.2023
High School Diploma -
Thomas Jefferson High School
No Degree - Nursing
St. Phillips College