Hannah White
Flagstaff,AZ
Summary
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Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
1
1
year of professional experience
Work History
Host
Texas Roadhouse
02.2025 - 03.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing table turnover.
- Assisted servers by coordinating guest needs and requests.
- Communicated wait times accurately to enhance guest satisfaction.
- Monitored dining area cleanliness and maintained a tidy environment.
- Provided menu information to guests, answering questions promptly.
- Collaborated with team members to ensure smooth service operations.
- Adapted quickly to changing situations in a fast-paced environment.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Nursing Assistant
Prescott Valley Samaritan Center
01.2024 - 05.2024
- Provided compassionate care to residents, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments and vital sign monitoring, enhancing overall patient care quality.
- Implemented infection control protocols, maintaining a clean and safe environment for residents and staff.
- Supported residents with personal hygiene tasks, fostering dignity and respect in caregiving interactions.
- Documented patient progress and care provided in electronic health records, ensuring accurate information flow.
- Collaborated with multidisciplinary teams to develop individualized care plans tailored to resident needs.
- Adapted quickly to changing situations, demonstrating flexibility in providing the highest level of patient care.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
High School Diploma -
Bradshaw Mountain High School
Prescott Valley, AZBachelor of Science - Nursing
Northern Arizona University
Flagstaff, AZ05-2028
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Exceptional communication
- Detail-oriented
- Professional appearance
Timeline
Host
Texas Roadhouse
02.2025 - 03.2025
Nursing Assistant
Prescott Valley Samaritan Center
01.2024 - 05.2024
High School Diploma -
Bradshaw Mountain High School
Bachelor of Science - Nursing
Northern Arizona University