Hannah Womack
Bremerton
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
7
7
years of professional experience
Work History
Bank Teller
Kitsap Bank
07.2020 - 07.2023
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Head Shift Lead
Papa Murphys Pizza
04.2016 - 05.2019
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Boosted customer satisfaction with proactive problem-solving and timely resolution of issues.
- Increased sales growth by implementing innovative strategies and closely monitoring key performance indicators.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
Cosmetology
Paul Mitchell The School
Federal Way, WA09.2024
High School Diploma -
North Mason HS
Belfair06.2018
Skills
- Customer relationship development
- Cash counting
- Phone etiquette
- Approachable
- Positive
- Exceptional customer service
- Problem-solving abilities
- Multitasking Abilities
Timeline
Bank Teller
Kitsap Bank
07.2020 - 07.2023
Head Shift Lead
Papa Murphys Pizza
04.2016 - 05.2019
Cosmetology
Paul Mitchell The School
High School Diploma -
North Mason HS
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