Hannah Wurzbach
Newton,NJ
Summary
Dynamic Certified Medical Assistant with a proven track record at The Orthopedic Institute of New Jersey. Excelled in patient care, achieving optimal outcomes through effective procedure assistance and compassionate interaction. Skilled in HIPAA compliance and medical terminology, demonstrating a reliable team player attitude. Expertise backed by successful roles in healthcare and customer service environments, enhancing client satisfaction and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
The Orthopedic Institute Of New Jersey
06.2022 - Current
- Sanitize, restock, and organize exam rooms and medical equipment.
- Direct patients to exam rooms and prepare them for physician examinations.
- Communicate clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Provide compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assist physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Conduct preliminary patient evaluations measuring height, weight, and blood pressure.
Optometric Technician/Assistant Manager
The Optical And Hearing Centers
08.2018 - 06.2022
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Maintained inventory levels and accurate records of contact lenses.
Server
The Hyde-Away Restaurant & Tap Room
03.2019 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Sales Representative
Verizon Wireless Premium Retailer
09.2015 - 03.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Emphasized product specifications to meet customer needs.
- Assisted call-in customers with questions and orders.
- Participated in ongoing product training sessions, ensuring a comprehensive understanding of offerings to better assist customers.
Education
37 Credits Earned - Liberal Arts And General Studies, 2015 - 2016
Sussex County Community College
Newton, NJAssociate Degree in Nursing -
Sussex County Community College
Newton, NJ12.2026
Certificate - Medical Assisting
Berkeley College
Woodland Park, NJ05.2022
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Medical Records Management
- Reliable team player
- Procedure Assistance
- Adaptable
- Simple dressings
- Electronic Health Records
- Patient documentation
- Operating EKG Equipment
- Phlebotomy
Certification
- CCMA - Certified Clinical Medical Assistant
- CPT - Certified Phlebotomy Technician
- CET - Certified EKG Technician
- CRP/BLS
Timeline
Certified Medical Assistant
The Orthopedic Institute Of New Jersey
06.2022 - Current
Server
The Hyde-Away Restaurant & Tap Room
03.2019 - 12.2020
Optometric Technician/Assistant Manager
The Optical And Hearing Centers
08.2018 - 06.2022
Sales Representative
Verizon Wireless Premium Retailer
09.2015 - 03.2017
37 Credits Earned - Liberal Arts And General Studies, 2015 - 2016
Sussex County Community College
Associate Degree in Nursing -
Sussex County Community College
Certificate - Medical Assisting
Berkeley College
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