Hannah York
Navarre,FL
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to creating satisfactory customer experiences and managing time efficiently. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Barista
Bodacious Shops
407 S Palafox St, Pensacola, Fl 32502
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Cashier Team Lead
Panera Bread
700 Gulf Breeze Pkwy, Gulf Breeze, Fl 32561
10.2021 - 03.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Cashier/Cook Shift Leader
Zaxbys
1451 Tiger Park Ln, Gulf Breeze, Fl 32563
06.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted to all modified health and safety rules expectations at the developing of a global pandemic
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - General Studies
Pensacola State College
Pensacola, FL05.2025
High School Diploma -
Navarre High School
Navarre, FL06.2021
Skills
- Cash Handling
- Team Leadership
- Professional Demeanor
- Inventory Management
- Customer Service
- Time Management
- Reliable and Dependable
- Conflict Resolution
- Organization
Timeline
Barista
Bodacious Shops
03.2024 - Current
Cashier Team Lead
Panera Bread
10.2021 - 03.2024
Cashier/Cook Shift Leader
Zaxbys
06.2020 - 09.2021
No Degree - General Studies
Pensacola State College
High School Diploma -
Navarre High School