Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Young

Luling

Summary

Dynamic banking professional with extensive experience at First Lockhart National Bank, excelling in branch operations and customer service. Proven ability to enhance customer satisfaction through personalized solutions and effective communication. Skilled in cash handling and account management, consistently ensuring compliance and fostering strong client relationships.

Overview

8
8
years of professional experience

Work History

Universal Banker

First Lockhart National Bank
08.2020 - Current
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
  • Strengthened customer relationships with proactive communication and timely resolution of queries or concerns.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Facilitated smooth transactions by adeptly handling cash deposits, withdrawals, check processing, and loan payments.
  • Educated customers on various banking products and services, empowering them to make informed financial decisions aligned with their personal goals.

Bookkeeper

Lockhart Gin Co.
12.2017 - 07.2019
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Completed tax forms in compliance with legal regulations.

Loan Assistant

First Lockhart National Bank
08.2022 - 05.2023
  • Worked closely with borrowers to gather required documentation, ensuring timely submission and approval of loans.
  • Ordered information such as credit reports, environmental assessments, and property appraisals.
  • Analyzed credit reports to assess risk and determine applicants' ability to repay loans.

Education

High School Diploma -

Lockhart High School
Lockhart, TX
05.2012

Skills

  • Branch operations
  • Cash handling proficiency
  • Customer service
  • Cash handling
  • Teller operations
  • Account management
  • Customer service
  • Professionalism
  • Self motivation

Timeline

Loan Assistant

First Lockhart National Bank
08.2022 - 05.2023

Universal Banker

First Lockhart National Bank
08.2020 - Current

Bookkeeper

Lockhart Gin Co.
12.2017 - 07.2019

High School Diploma -

Lockhart High School

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