Hannah Affolter
Columbus
Summary
Customer-focused professional with 5 years of experience in hospitality, retail, and childcare, excelling in multitasking and delivering exceptional service. Demonstrates strong skills in team collaboration, problem-solving, fostering positive relationships, and enhancing client satisfaction. Committed to leveraging adaptability and time management skills to achieve results and drive customer loyalty.
Overview
5
5
years of professional experience
Work History
Nanny
Care.com
Grandview, OH
01.2024 - Current
- Ensure children's safety through engaging activities, fostering trust with parents via clear communication.
- Address behavioral challenges with patience and effective strategies, enhancing children's growth.
- Communicate effectively with parents, ensuring a safe and nurturing environment for children.
Bartender
Uno (formerly Bullwinkle’s)
Columbus, OH
06.2025 - 11.2025
- Serve beverages promptly, ensuring accuracy and adherence to alcohol regulations.
- Maintain a clean and inviting bar environment.
- Cultivated strong relationships with patrons, creating a friendly atmosphere that encouraged repeat business.
Host
Draft Kings Sports & Social
Columbus, OH
08.2024 - 12.2024
- Greeted and seated guests, managing reservations and waitlists efficiently
- Communicated effectively to ensure smooth guest flow.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender & Server
Buffalo Wild Wings
Columbus, OH
01.2021 - 12.2022
- Provided attentive service, enhancing customer satisfaction and retention.
- Memorized menu, aiding customers in informed choices, boosting sales.
- Fostered a positive dining atmosphere, contributing to a warm and welcoming environment for guests.
Server
Buffalo Wild Wings
Circleville, OH
01.2021 - 08.2021
- Provided excellent service, boosting customer satisfaction and loyalty.
- Mastered menu knowledge to guide guests in making informed choices.
- Streamlined order processing, reducing wait times significantly and improving overall customer satisfaction metrics.
Education
Bachelor of Science - Education
The Ohio State University
05.2023
High School Diploma - undefined
Logan Elm High School
05.2019
Skills
- Exceptional customer service
- Strong work ethic
- Positive attitude
- Collaborative mindset
Timeline
Bartender
Uno (formerly Bullwinkle’s)
06.2025 - 11.2025
Host
Draft Kings Sports & Social
08.2024 - 12.2024
Nanny
Care.com
01.2024 - Current
Bartender & Server
Buffalo Wild Wings
01.2021 - 12.2022
Server
Buffalo Wild Wings
01.2021 - 08.2021
High School Diploma - undefined
Logan Elm High School
Bachelor of Science - Education
The Ohio State University