Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Johanna Yando

Rolesville,North Carolina

Summary

Energetic and organized individual with knack for creative collaboration and positive, can-do attitude. Possesses strong writing and editing skills, along with solid understanding of narrative structure and grammar. Capable of contributing to engaging and polished content that aligns with vision of any project. Also a knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

2
2
years of professional experience

Work History

Third Key Holder

Claire's Boutique
05.2023 - 07.2024
  • Managed cash register operations accurately, ensuring timely transactions and minimal errors.
  • Addressed customer inquiries and concerns promptly, resolving issues effectively to maintain loyalty and satisfaction.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
  • Implemented visual merchandising standards to create an appealing shopping experience for customers.

Student Aide

UVA Writing Center
01.2022 - 05.2024
  • Enhanced student understanding by providing one-on-one tutoring sessions in writing.
  • Promoted student success by monitoring progress and providing individualized feedback on writing assignments as needed.
  • Developed rapport with diverse groups of students through active listening skills while offering academic guidance.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Education

Bachelor of Arts - English

University of Virginia
Charlottesville, VA
05.2024

Skills

  • Customer Service
  • Staff Training and Development
  • Multitasking and Prioritizing
  • Excellent Communication
  • Research Writing
  • Editing and Proofreading Proficiency
  • Legal Research
  • Teamwork and Collaboration

Timeline

Third Key Holder

Claire's Boutique
05.2023 - 07.2024

Student Aide

UVA Writing Center
01.2022 - 05.2024

Bachelor of Arts - English

University of Virginia
Johanna Yando