- I enjoy helping others and giving back to the community
- Reading
- Historical Exploration
Hannibal Hagan
Belleville,Illinois
Summary
Experienced general manager with 30 years of experience completing all assigned tasks accurately and efficiently, maintaining high efficiency and performance, and striving toward the best possible outcome.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Learning Trainer (L3)
Amazon
10.2022 - Current
- Increased production quality by 25% and output by 15% through implementing targeted learning tools and hands-on training for 50+ associates, achieving a 98% training completion rate during peak season. Led SOP certification training for 100+ associates and managers through engaging presentations and hands-on demonstrations; maintained 95% first-time certification pass rate through effective one-on-one coaching and visual learning aids. Collaborated with Operations and Area Managers to identify critical cross-training needs; developed and implemented comprehensive training programs resulting in a 40% increase in multi-skilled associates and a 30% reduction in processing bottlenecks; maintained customer delivery commitments during peak periods. Created engaging multimedia training materials, including video demonstrations, interactive presentations, and hands-on exercises, that improved knowledge retention by 35%. Achieved 97% associate satisfaction rating for training programs through engaging delivery methods and responsive coaching support. Developed and maintained training documentation, job aids, and standard work instructions in multiple formats to support diverse learning styles.
Fulfillment Center Associate I
08.2021 - 10.2022
- Consistently exceeded the target pick rate of 34+ units per hour for eXtra Large items by 15%, while maintaining a 99.9% accuracy rate across 200+ orders daily. Maintained perfect safety record while operating PITs; completed monthly safety audits and earned Safety Champion recognition for implementing dock safety protocols that reduced incidents by 25%. Managed inventory accuracy of 5,000+ SKUs using Radio Frequency scanners and Warehouse Management Systems. Reduced picking errors by 15% through implementation of an organized zone-based picking strategy; utilized First In, First Out (FIFO) method, performed problem-solving tasks, and maintained clean work stations according to 5S standards (SORT, SET IN ORDER, SHINE, STANDARDIZE, SUSTAIN); cross-trained in pack, stow, and receive functions to support department needs during peak periods.
Engineering Technician (GS-11)
United States Army Corps of Engineers
08.2017 - 06.2021
- Performed detailed site investigations and topographic surveys using Trimble GPS and Total Station equipment for 15+ military construction projects valued at $25M+. Developed comprehensive as-built drawings and technical specifications using AutoCAD Civil 3D, ensuring 100% compliance with USACE design standards. Conducted quality assurance inspections on civil engineering projects, including soil testing, concrete sampling, and structural integrity assessments. Created detailed construction plans, specifications, and grading plans using survey data and engineering sketches; developed comprehensive drawing sets for project solicitation packages that met USACE standards. Collaborated with FEMA and local agencies on disaster relief projects; developed and delivered technical training programs on engineering systems and procedures to military personnel and contractors. Earned an array of engineering certifications to include: USACE-specific certifications, Construction Quality Management (CQM) certification, OSHA safety certifications, Professional Engineering Technology certifications, Relevant military engineering training courses, Software certifications (AutoCAD, Primavera, etc.)
Company Commander (Chief Warrant Officer II)
United States Army Reserves
06.2017 - 07.2020
- Developed and executed strategic training plans for 48 soldiers, including establishing mission-critical objectives, resource allocation, and performance metrics that resulted in 95% qualification rates and exceeded battalion readiness standards. Orchestrated 15+ complex training operations by conducting mission analysis, developing courses of action, and implementing risk management strategies that resulted in zero safety incidents across 58+ personnel. Directed comprehensive equipment management program for $12M in military assets, including implementing preventive maintenance schedules, conducting monthly inventory audits, and establishing accountability procedures that improved operational readiness from 83% to 98% within 6 months.
- ACCOMPLISHMENTS:
- Forward deployed from 2019-2020 for firefighting combat missions, in two theaters of operations, with full Modified Table of Organization and Equipment (MTOE).
Construction Control Representative
United States Army Corps of Engineers
05.2017 - 08.2017
- Managed quality control for $8M construction project portfolio, conducting 200+ field inspections and achieving 100% compliance with USACE specifications while maintaining zero safety incidents. Reviewed and processed 150+ technical submittals monthly with a 98% first-time approval rate, reducing project delays by 25%. Served as Contracting Officer's Representative (COR) reviewing contractor submittals, negotiating modifications, and ensuring 100% compliance with USACE contract specifications and requirements. Developed detailed cost estimates for 15+ construction modifications, analyzed contractor proposals for fair pricing, and monitored project budgets totaling $10M while maintaining schedule milestones. Conducted daily safety inspections across multiple construction sites, enforced USACE EM 385-1-1 safety requirements, and achieved zero safety incidents across 18 months of project execution through proactive hazard identification and mitigation. Certified in featured construction-related credentials, not limited to: OSHA 30-Hour Construction Safety Certification, ACI Concrete Field-Testing Technician, Construction Quality Management for Contractors (CQM-C), Corps of Engineers Construction Quality Management Certification, Project Management Professional (PMP), Certified Construction Contract Administrator
Rear Detachment Commander (Chief Warrant Officer I)
United States Army Reserves
06.2015 - 06.2017
- Managed daily operations and readiness for 56 soldiers, including maintaining a 98% attendance rate for mandatory training; tracking and reporting personnel status, medical readiness, and training requirements. Implementing a new soldier care program led to a 25% improvement in the retention rate. Developed and executed a comprehensive Family Readiness Program; established monthly family support meetings with an 85% participation rate; created an emergency contact system reaching 100% of families within 2 hours; coordinated 5 family events, building unit cohesion with 90% attendance. Managed unit resources and equipment, including conducting monthly 100% inventories of sensitive items valued at $12M; implementing a new maintenance tracking system, reducing equipment downtime by 30%; and achieving 100% accountability of all assigned weapons, vehicles, and equipment.
Material Handler
Joint Munitions Command
10.2016 - 05.2017
- Detail-oriented material handler with 30+ years of experience in warehouse operations, inventory management, and safe handling of sensitive materials. Proven track record of maintaining perfect safety compliance while operating forklifts and material handling equipment in fast-paced environments. Maintained 99.9% inventory accuracy while processing 200+ items daily using RF scanners and automated tracking systems. Achieved zero safety incidents while handling 1000+ packages per shift in a high-volume warehouse environment. Reduced material handling time by 25% through the implementation of efficient storage and retrieval processes. Successfully managed simultaneous handling of multiple product lines while maintaining perfect accuracy in a fast-paced setting. Utilized automated inventory management systems to track and verify ammunition lot numbers, condition codes, and storage locations while maintaining 100% accountability of Class V materials. Operated a 5,000-capacity forklift and specialized material handling equipment to transport military equipment within warehouse storage facilities, maintaining strict compliance with ammunition compatibility requirements and load limits. Dedicated technical skills included: Forklift Operation (Stand-up/Sit-down), Inventory Management Systems, OSHA Safety Protocols, RF Scanner Proficiency, Material Handling Equipment (MHE), Warehouse Management Systems, Heavy Equipment Operation, Loading Dock Operations, Physical Inventory/Cycle Counts, Safe Lifting Techniques
Laborer/Forklift Operator
Joint Munitions Command
06.2016 - 10.2016
- Maintained a perfect safety record while handling sensitive materials and following strict OSHA protocols. Completed hazardous waste management certification and implemented proper storage procedures for dangerous goods. Conducted detailed visual inspections of materials, verifying proper labeling, lot numbers, and condition codes. Identified and documented discrepancies in ammunition storage conditions, preventing potential safety hazards. Regularly operated forklifts to safely transport loads up to 60 pounds in confined spaces, including narrow aisles and loading docks. Demonstrated ability to work extended periods in various positions while maintaining attention to detail and safety protocols. Successfully maneuvered oversized loads through tight spaces using spatial awareness and precise control. Safely operated multiple types of forklifts (stand-up, sit-down, reach) to move 200+ pallets daily with a 100% accuracy rate and zero incidents. Managed accurate tracking of 1,000+ SKUs using RF scanners and WMS, maintaining 99.9% inventory accuracy. Conducted detailed pre-shift equipment inspections and maintained proper documentation per OSHA requirements. Achieved a perfect safety record while handling hazardous materials through strict adherence to safety protocols and proper PPE usage.
Commercial Driver License Operator
Tantara Trucking Transportation Company
06.2015 - 07.2016
- Knowledge of government travel and transportation regulations. Skilled in gathering and analyzing various information and data about logistical support requirements for transportation operations. Transported loads across state lines to fulfill customer orders promptly without sacrificing accuracy or safety. Secured commodity using best security practices. Maintained a daily log of delivery activities regarding changes in route locations. Conducted proper vehicle maintenance and kept the required bill of material documentation to comply with the Highway Safety and Motor Vehicle Commission. Maintained 100% compliance with DOT regulations while completing 100+ interstate deliveries, with zero safety violations. Expert in FMCSA rules, including HOS, CSA, and hazmat protocols; held current tanker and hazmat endorsements. Utilized electronic logging devices (ELD) to track 20+ weekly deliveries, maintaining accurate digital records of routes, delivery times, and mileage reports while achieving a 99% on-time delivery rate. Safely operated commercial vehicles for 10,000+ miles across 25 states. Consistently met delivery deadlines while adapting to adverse weather conditions and heavy traffic. Managed flexible schedule, including nights and weekends, to meet time-sensitive delivery requirements.
Operations Sergeant/Supervisor
United States Army
10.2014 - 12.2015
- Managed disposal of over 500,000 lbs. of excess materials from 12 FOB closures, achieving 100% accountability and $2M in cost savings through efficient redistribution. Monitored Redistribution Property Assistance Team (RPAT) activity. Led 15-person RPAT team in processing 200+ equipment turn-ins monthly, reducing processing time by 40% through implementation of streamlined procedures. Developed and implemented comprehensive transition plans for 5 bases, coordinating with multiple units to ensure accurate reporting of $10M+ in equipment through BTRS, resulting in zero discrepancies during audits. Led disposal operations for 15+ organizations, processing 750,000+ lbs. of equipment valued at $15M, achieving 99.8% accuracy in inventory management and $3.2M in cost avoidance through efficient redistribution. Reduced equipment processing time by 45% through implementing standardized operating procedures. Directly supervised and coordinated 25+ personnel across 3 shifts. Managed annual operational budget of $5M while achieving 15% cost savings. Developed and implemented training programs for 30+ new team members, achieving 95% retention rate. Mentored 15 junior sergeants, with 80% earning promotions within 18 months. Built and led high-performing teams that consistently exceeded mission objectives by 25%.
Locomotive Engineer/Conductor
Canadian Pacific Railway
09.2011 - 06.2015
- Led and coordinated cross-functional teams of 15+ personnel in safety-critical operations, ensuring 100% compliance with federal regulations and zero safety incidents. Coordinated activities of 5-7 crew members daily across 15-20 freight cars, maintaining 98% performance on time across 200+ miles of track while ensuring zero safety incidents. Led daily safety briefings for crew of 3, conducted hazmat inspections monthly, and implemented a new railcar manifest holder, resulting in a 30% reduction in minor incidents. Managed real-time communication between dispatch, engineers, and yard operations across 3 shifts, coordinating complex switching operations involving 30+ daily car movements while maintaining strict Federal Railroad Administration (FRA) compliance. Co-piloted Class I locomotives on mainline and yard operations, safely managing trains up to 10,000 tons and 7,000 feet in length while maintaining strict adherence to signal systems, track warrants, and operating rules. Maintained perfect safety record across 5,000+ miles of track operations through rigorous pre-trip inspections, air brake tests, and mechanical assessments in compliance with FRA regulations and company safety protocols. Expertly managed transportation of hazardous materials, oversized loads, and temperature-sensitive cargo across multiple rail divisions, ensuring proper placarding, securement, and documentation while maintaining 100% compliance with DOT regulations.
Construction Engineer/Facilities Supervisor
United States Army/United States Army Reserves
07.2013 - 10.2014
- Managed relationships with 5 multinational contracting firms and supervised a 50-person labor force across $15M worth of construction projects. Led technical reviews of structural, mechanical, and electrical specifications for 12 building construction projects totaling 100,000 sq ft, ensuring compliance with UFC standards and building codes. Directed workforce planning and scheduling for 15 concurrent construction projects, reducing project delays by 30% through proactive risk management and implementing a standardized problem-solving protocol that saved $500K annually. Managed a $15 million portfolio of construction projects across 3 facilities, supervising 50+ contractors and achieving a 95% on-time completion rate while maintaining zero safety incidents. Led technical reviews and quality control inspections for 20+ commercial construction projects, ensuring compliance with IBC (International Building Codes), OSHA regulations, and UFC (Unified Facilities) specifications while identifying $800K in cost-saving modifications. Implemented BIM (Building Information Modeling) technology across 5 major projects, resulting in a 40% reduction in design conflicts and $2M in avoided rework costs. Led quality assurance program ensuring 100% compliance with ACI, ASTM, and ASCE standards across four (4) commercial construction projects valued at $25M. Developed and managed value engineering initiatives that reduced construction costs by $3.5M while maintaining project quality and specifications; implemented an earned value management system to track project performance across four (4) concurrent sites.
Education
Business & Management
Excelsior College
Albany, New YorkCriminal Justice
Scott Community College
Bettendorf, IowaProject Management Professional
United States Army Engineer Technical Program
Fort Leonard Wood, Missouri03-2017
Master Project Management Professional Certification
Villanova University
Villanova, Pennsylvania09-2016
Skills
- Core Leadership Competencies
- Strategic Operations Leadership & Workforce Planning
- Training Program Development & Instructional Design
- Cross-Functional Collaboration & Stakeholder Alignment
- High-Reliability Safety Culture Development
- Change Management & Organizational Readiness
- Operational & Technical Skills
- Lean Operations
- Kaizen
- Six Sigma Principles
- Supply Chain Logistics & Throughput Optimization
- Quality Assurance & Process Standardization
- Amazon FC Operations (Stow / Pick / Pack / PIT / Problem-Solve)
- Engineering Site Surveying
- Construction QA/QC
- CAD & Technical Drawing (AutoCAD Civil 3D)
- Heavy Equipment Safety Protocols & OSHA Standards
- Project & Program Management
- Project Lifecycle & Earned Value Management (EVM)
- Risk Management & Mission Planning
- Resource Allocation & Budget Control ($25M)
- Compliance Oversight (USACE, DoD, OSHA, FAA)
- Tools & Technology
- MS Office Suite (Excel, Word, PowerPoint, SharePoint)
- Learning Management Systems (ATS enterprise LMS)
- Radio Frequency & WMS Systems Data Capture & KPI Tracking
- AutoCAD Trimble GPS Total Station Surveying Equipment
- Training Media Production: Video, eLearning, Job Aids
Accomplishments
- Selected to design and implement the DLI6 Safety School Pilot Program, with DLI6 chosen as one of only nine Amazon fulfillment centers (out of approximately 927) to participate in the pilot.
- Trained 33 transfer associates and multiple classes of new hires while maintaining high training quality and operational readiness.
- Developed and mentored 4 Learning Ambassadors, with 2 successfully completing the Learning Ambassador program and transitioning into independent training roles.
- Coached 70+ associates, improving First Scan Attempt (FSA) performance by 25% within three weeks through targeted coaching and performance feedback.
- Trained 5 Operations Managers on the Global Transportation Dock and Release Training program, ensuring compliance with standardized operating procedures.
- Delivered instructor-led and hands-on training for 100+ associates and managers, maintaining a 95% first-attempt certification rate.
- Increased production quality by 25% and operational output by 15% through targeted learning strategies and practical coaching.
- Achieved a 98% training completion rate during peak operations while supporting large-scale onboarding initiatives.
- Partnered with Operations and Area Managers to identify skill gaps, resulting in a 40% increase in cross-trained associates and a 30% reduction in operational bottlenecks.
- Created multimedia training resources, visual job aids, and standardized work instructions that improved knowledge retention by 35% and supported diverse learning styles.
- Earned a 97% associate satisfaction rating by delivering engaging instruction, individualized coaching, and continuous learner support.
- Supported Amazon's safety-first culture by integrating standardized safety practices into daily training and onboarding programs.
- Provided one-on-one coaching to improve associate productivity, quality, safety, and policy compliance across multiple operational departments.
- Collaborated with Learning, Safety, Operations, and Human Resources teams to ensure consistent execution of enterprise learning standards and operational excellence.
Affiliations
- Project Management Institute
Certification
- PMP — Project Management Professional
- OSHA 30
- USACE CQM
- ACI Field Technician
- PIT Certified | Safety Champion (Amazon)
Interests
Timeline
Learning Trainer (L3)
Amazon
10.2022 - Current
Fulfillment Center Associate I
08.2021 - 10.2022
Engineering Technician (GS-11)
United States Army Corps of Engineers
08.2017 - 06.2021
Company Commander (Chief Warrant Officer II)
United States Army Reserves
06.2017 - 07.2020
Construction Control Representative
United States Army Corps of Engineers
05.2017 - 08.2017
Material Handler
Joint Munitions Command
10.2016 - 05.2017
Laborer/Forklift Operator
Joint Munitions Command
06.2016 - 10.2016
Rear Detachment Commander (Chief Warrant Officer I)
United States Army Reserves
06.2015 - 06.2017
Commercial Driver License Operator
Tantara Trucking Transportation Company
06.2015 - 07.2016
Operations Sergeant/Supervisor
United States Army
10.2014 - 12.2015
Construction Engineer/Facilities Supervisor
United States Army/United States Army Reserves
07.2013 - 10.2014
Locomotive Engineer/Conductor
Canadian Pacific Railway
09.2011 - 06.2015
Master Project Management Professional Certification
Villanova University
Project Management Professional
United States Army Engineer Technical Program
Criminal Justice
Scott Community College
Business & Management
Excelsior College