Hans-Coeurchy Houanche
Orlando,Florida
Summary
Dynamic Pool Attendant at Jw Marriott, recognized for exceptional guest service and effective teamwork. Demonstrated strong decision-making and emergency response readiness, ensuring a safe and enjoyable environment. Proficient in pool safety and equipment management, consistently maintaining high standards and contributing to a welcoming atmosphere for all patrons.
Overview
1
1
year of professional experience
Work History
Pool Attendant
Jw Marriott
4040 Central Florida Pkwy
01.2024 - 02.2025
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Monitored access to entry and exit points to avoid congregating.
- Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
- Checked side duty list for opening and closing procedures.
Education
12th - ESOL
Orange Technical College
2900 West Oak RidgeSkills
- Guest service
- Adaptability in situations
- Emergency response readiness
- Decision-making
- Patience and empathy
- Problem-solving capacity
- Pool safety
- Basic first aid
- Towel replenishment
- Teamwork and collaboration
- Safety procedures
- Heavy lifting
- Problem-solving
- Equipment operation know-how
Languages
English
Full Professional
Spanish
Professional Working
French
Native or Bilingual
Timeline
Pool Attendant
Jw Marriott
01.2024 - 02.2025
12th - ESOL
Orange Technical College