Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hao suwang

San Diego,California

Summary

Dependable and proactive individual with effective problem-solving skills and a strong work ethic. Experienced in equipment operation and maintaining organization in fast-paced environments, ready to contribute to team success and exceed guest expectations.

Overview

3
3
years of professional experience

Work History

Hotel Front Desk Clerk

The One Boutique Hotel
New York, NY
04.2025 - 01.2026
  • Managed guest check-ins and check-outs efficiently to enhance customer satisfaction.
  • Assisted guests with inquiries, providing information on hotel services and local attractions.
  • Maintained accurate records of room availability and reservations using property management software.
  • Handled guest complaints promptly, ensuring resolution aligned with hotel standards.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collaborated with housekeeping staff to ensure timely room readiness for incoming guests.

Amazon Delivery Associates

Amazon
San Diego, CA
03.2024 - 03.2025
  • Operated delivery vehicles to ensure timely and accurate package distribution.
  • Loaded and unloaded packages, maintaining organization and safety protocols.
  • Navigated routes efficiently using GPS technology to optimize delivery times.
  • Provided exceptional customer service during deliveries, addressing inquiries professionally.
  • Managed documentation for deliveries, ensuring accuracy in tracking and reporting.
  • Assisted in training new associates on operational procedures and best practices.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.

Warehouse Worker

FedEx
Chino Hills, CA
04.2023 - 12.2023
  • Sorted and organized packages according to delivery routes, ensuring timely dispatch.
  • Maintained cleanliness and organization of work areas, adhering to safety protocols.
  • Collaborated with team members to achieve daily productivity targets and improve workflow efficiency.
  • Inspected incoming shipments for quality assurance, identifying discrepancies or damages promptly.

Education

Mechinal Engineering

Fullerton College
Fullerton, CA

High School Diploma -

Loara High School
Anaheim, CA
01-2018

Skills

  • Customer service
  • Teamwork orientation
  • equipment operation
  • team training
  • strong work ethics
  • problem solving
  • positive attitude
  • Teamwork and collaboration

Languages

English
Professional Working
Chinese (Mandarin)
Full Professional

Timeline

Hotel Front Desk Clerk

The One Boutique Hotel
04.2025 - 01.2026

Amazon Delivery Associates

Amazon
03.2024 - 03.2025

Warehouse Worker

FedEx
04.2023 - 12.2023

Mechinal Engineering

Fullerton College

High School Diploma -

Loara High School
Hao suwang