Summary
Overview
Work History
Education
Skills
Music, Gym, Learning.
Languages
Timeline
Generic

Hao Yu

Seattle,WA

Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Hard working and physically strong, capable of handling heavy stuffs. Love to learn and provide the best service to customer and best working environment for the co-worker. Flexible for shift exchange or extra work load.

Overview

2
2
years of professional experience

Work History

Snowy Village Desert Maker, Host, Server

JEI,LLC
08.2021 - 09.2022
  • Served desert and provide highest level of service promptly with focused attention to customer needs.
  • Took in-person and to-go orders, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Making sure the restaurant is cleaned and trash is replaces so can be ready for the next day's co-workers to open and prepare for the customers.

Chipotle, Line Server, Kitchen Prep

Chipotle Restaurant
06.2021 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Prepared products following restaurant, health, and safety standards and procedures.

Construction Worker

Daniel Nguyen
06.2020 - 08.2020
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked as a team in fast-paced environment while meeting productivity and quality expectations.
  • Operated power equipment to move materials and promote job efficiency.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Build a surface level parking lot with complex underwater system and drainage.

Education

Bachelor of Arts - Major Mathematics, Minor Data Science

University of Washington
Seattle, WA
06.2024

Skills

  • Food Preparation and Safety
  • Ordering Procedures
  • Hors D' Oeuvres Service
  • Menu Memorization
  • Courteous Phone Demeanor
  • Greeting and Seating Guests

Music, Gym, Learning.

I have varieties of interests in different field at my free time. I love listening to music and myself is a pianist for 14 years. Going to the gym has to be my passion, I have strict diet most of the time but won't forget to treat myself. I believe learning is the most important part among all three, human is always evolving and to me there are always something to learn and love to listen and talk to people.

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Snowy Village Desert Maker, Host, Server

JEI,LLC
08.2021 - 09.2022

Chipotle, Line Server, Kitchen Prep

Chipotle Restaurant
06.2021 - 09.2021

Construction Worker

Daniel Nguyen
06.2020 - 08.2020

Bachelor of Arts - Major Mathematics, Minor Data Science

University of Washington

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Hao Yu