Hariharan M
Madurai,Tamil Nadu
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Systems Analyst
Carelon Global Solutions
02.2023 - Current
- Working in an Agile, Scrum team.
- Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes.
- Documentation and creating EPIC for new features.
- Creating User Stories by breaking down the EPIC to small stories using Jira tool, for the development team.
- Responsible for conducting Grooming sessions, presentation of the user stories (requirements) to the team.
- Sprint Planning with the Product Owner, based on business priority, and maintaining the backlogs.
- Creating flow diagrams for the workflow, and application mockups.
Service Delivery Analyst
Neeyamo Enterprise Solutions Private Limited
09.2019 - 06.2020
- Enhanced team productivity with clearly defined roles and responsibilities during the testing process, fostering a collaborative work environment conducive to success.
- Reduced production errors by conducting comprehensive quality assurance testing on new applications.
Education
Master of Business Administration - General, Systems & Operations
Thiagarajar School of Management
Madurai05.2022
Bachelor of Science - Computer Science
The American College
Madurai06.2019
Skills
- Microsoft Excel
- Microsoft Power BI
- SDLC Lifecycle
- Agile Methodology
- EPIC - User Story
- Jira Project Management
Certification
- Advanced Excel
- Business Analytics
- Market Research and Consumer Behavior
Timeline
Business Systems Analyst
Carelon Global Solutions
02.2023 - Current
Service Delivery Analyst
Neeyamo Enterprise Solutions Private Limited
09.2019 - 06.2020
Master of Business Administration - General, Systems & Operations
Thiagarajar School of Management
Bachelor of Science - Computer Science
The American College
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