Harii Shree
Bellevue
Summary
Customer service and administrative professional with hands-on experience handling cash, maintaining records, and assisting customers with day-to-day transactions. Experienced in managing billing, deposits, and basic financial tasks with strong attention to accuracy and detail. Comfortable working with customers, resolving queries, and supporting branch operations in a fast-paced environment. Reliable team player with good communication skills and a strong focus on customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
TCL Communications
03.2022 - 06.2023
- Managed expense reporting, credit card reconciliation (Concur), and inventory tracking using Smartsheet.
- Coordinated meetings, calendars, travel, and daily administrative operations.
- Maintained data entry, invoice preparation, shipment tracking, and report documentation.
- Supported technical teams via ticketing systems and improved internal workflow communication.
Accounts & Customer Service Associate
Sri Ganathi Wedding Hall
01.2019 - 01.2022
- Managed daily cash handling, collections, and bank deposits with accuracy and compliance.
- Assisted customers with event bookings, pricing, and quotation preparation.
- Maintained expense and financial tracking records using Microsoft Excel.
- Supported event coordination and ensured smooth customer service operations.
- Prepared invoices, receipts, and handled billing and basic accounting tasks.
Sales & Marketing Coordinator
Exterro R&D
05.2018 - 04.2019
- Generated and qualified leads through research, digital campaigns, cold calls, and email outreach.
- Scheduled sales meetings and maintained accurate records in Salesforce CRM.
- Supported sales team with prospect tracking, pipeline updates, and reporting dashboards.
- Knowledge of Salesforce admin, workflows, automation, and data tools (Data Loader).
Associate Technical Writer
Exterro R&D
04.2016 - 05.2017
- Developed technical documentation including user guides, release notes, and manuals.
- Gathered product information from developers, testers, and product managers.
- Reviewed and edited technical materials to ensure clarity and accuracy.
Education
Bachelor of Engineering - Computer Science
Amrita University
Coimbatore, India01.2016
Skills
- Administrative & Operations: Expense Reporting, Data Entry, Calendar Management, Inventory Tracking, Documentation
- Finance & Tools: Microsoft Excel, Billing, Cash Handling, Concur, Smartsheet
- CRM / Technical: Salesforce Admin, Reports & Dashboards, Data Management
- Customer & Business: Customer Service, Lead Generation, Quotation Preparation, Sales Support
Certification
Salesforce Certified Administrator (SCA)
Timeline
Administrative Assistant
TCL Communications
03.2022 - 06.2023
Accounts & Customer Service Associate
Sri Ganathi Wedding Hall
01.2019 - 01.2022
Sales & Marketing Coordinator
Exterro R&D
05.2018 - 04.2019
Associate Technical Writer
Exterro R&D
04.2016 - 05.2017
Bachelor of Engineering - Computer Science
Amrita University