Summary
Overview
Work History
Education
Skills
Timeline
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HARIKA SUNKARI

Oak Creek,WI

Summary

Detail-oriented Data Analyst and Software Engineer with a Master’s in Computer and Information Sciences, and hands-on experience in data management, reporting, and backend development. Proven track record in leveraging Salesforce data, SQL, Excel, Tableau, and Power BI to drive business insights and process improvements. Adept at building scalable pipelines, optimizing dashboards, and resolving data quality issues. Strong communicator with a knack for simplifying complex data into clear, actionable insights. Seeking a full-time opportunity in data analytics, business intelligence, or backend roles.

Overview

4
4
years of professional experience

Work History

Selling Partner Support - Associate

Amazon
Hyderabad, Telangana, India
05.2021 - 01.2023
  • Analyzed and resolved over 200+ seller account issues by collaborating with engineering teams, enhancing system reliability across EU and NA regions.
  • Improved reporting accuracy for 100K+ seller accounts by implementing backend data consistency checks.
  • Proactively monitored data workflows using AWS tools (EC2, S3, Redshift), reducing recurring errors by 30% through root cause analysis and process improvements.
  • Authored detailed SOPs and documentation, accelerating issue resolution time by 25% for internal teams.
  • Actively participated in Agile scrums and delivered inputs for more than 10 successful feature releases.

Data Processing Associate Analyst

GlobalLogic
Hyderabad, Telangana, India
03.2019 - 11.2020
  • Built and maintained robust data pipelines, processing 500K+ images monthly for insurance claim automation, improving processing time by 20%.
  • Executed data validation and anomaly detection, boosting model training accuracy, and operational efficiency.
  • Led data QA efforts by standardizing validation protocols, reducing downstream data issues by 40%.
  • Collaborated across QA, data, and engineering teams to ensure production readiness and compliance with quality benchmarks.
  • Generated insights and trend reports that supported strategic decisions, and flagged key data inconsistencies.

Education

Master of Science - Computer And Information Sciences

Concordia University Wisconsin
Mequon, WI
12-2024

Bachelor of Science - Electronics And Communications Engineering

Keshav Memorial Institute Of Technology
Hyderabad, IN
05-2018

Skills

  • Languages & Querying: SQL, Python (Pandas, NumPy), JavaScript
  • Frontend: HTML, CSS, JavaScript
  • Data Tools & Analysis: Salesforce Reports, Excel (Pivot Tables, Macros, Power Query), Tableau, Power BI
  • Data Handling & Reporting: Data Cleaning, Transformation, Quality Monitoring
  • CRM & Platforms: Salesforce Dashboards, Data Loader
  • Project Tools: Git, JIRA, Agile/Scrum

Timeline

Selling Partner Support - Associate

Amazon
05.2021 - 01.2023

Data Processing Associate Analyst

GlobalLogic
03.2019 - 11.2020

Master of Science - Computer And Information Sciences

Concordia University Wisconsin

Bachelor of Science - Electronics And Communications Engineering

Keshav Memorial Institute Of Technology

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