Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Harishankar Unnikrishnan

San Francisco,CA

Summary

Results-driven techno-functional Business Systems Analyst with a proven track record of successfully implementing multiple projects and fostering strong client relationships. Currently working as a product specialist with a profound understanding of customer preferences and needs, and highly skilled in identifying opportunities to improve the product.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Business Systems Analyst & MRP Product

Odoo Inc
03.2020 - Current
  • Successfully implemented Odoo ERP projects for clients, bringing in over $1.2M in annual recurring revenue across 30 active clients
  • Conducted Process Gap Analysis and translated business requirements into dev specs, resulting in the development of over 20 custom Odoo modules
  • Enabled 25+ clients to utilize and self-integrate Odoo Studio Automation, reducing human interface requirements by 25%
  • Expertly nurtured and sustained more than 50 robust client relationships by addressing their diverse needs and concerns
  • Drove continuous improvement for Odoo MRP by collaborating closely with cross-functional teams to communicate user needs, identify pain points, and propose innovative improvements
  • Successfully facilitated over 20 training sessions and resolved 100+ Product Expert support tickets for Analysts, equipping them with in-depth understanding and proficiency in Odoo MRP

Marketing Analyst Intern

Kiki Time
06.2019 - 08.2019
  • Designed and implemented a strategy to reduce customer acquisition costs by 20% and increase conversion rates by 10%, by analyzing existing marketing campaigns and identifying key performance indicators

Senior Manager

Tata Motors Ltd
08.2016 - 06.2018
  • Led a team of 45 welding operators to improve the productivity of weld line assembly by 7% and exceed operational KPIs
  • Automated 52 spot welds, delivering $60,000 in annual cost savings and increasing production from 90 units per day to 110 units per day
  • Increased productivity by 22% by implementing continuous improvement initiatives for robotic welders
  • Eliminated 42 minutes of downtime on the production line, increasing production by 4.5%

Education

Master of Engineering - Management

Duke University
Durham, NC
12.2019

B.Tech - Production Engineering

National Institute of Technology
Tiruchirappalli. India
07.2016

Skills

  • Systems Implementations
  • Gap Analysis
  • Data Structures
  • Business Documentation
  • Project Management
  • Customer Implementation Support

Certification

Odoo v14 Functional Certification

Timeline

Senior Business Systems Analyst & MRP Product

Odoo Inc
03.2020 - Current

Marketing Analyst Intern

Kiki Time
06.2019 - 08.2019

Senior Manager

Tata Motors Ltd
08.2016 - 06.2018

Master of Engineering - Management

Duke University

B.Tech - Production Engineering

National Institute of Technology

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Harishankar Unnikrishnan