Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
Generic

Haritha Indukuri

Certified Pharmacy Technician
Holly Springs,NC

Summary

Accomplished and certified Pharmacy Technician with over 3+ years of experience in retail pharmacy environments for major national chains. Dispensing medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.


Overview

22
22
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Pharmacy Technician

Walgreens
Cary, NC
02.2022 - Current
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Counting and labeling prescriptions with correct item and quantity.
  • Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
  • Assist pharmacists in preparing and dispensing medications to ensure patient safety.
  • Answering incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocking, labeling and inventory medication to keep accurate records.
  • Communication with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reducing medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Restocking pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Assist in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Solving customer problems in-person or over telephone by providing assistance with placing orders
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Assist in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Calculate dosage, fill prescriptions, and prepare prescription labels with absolute accuracy.
  • Boost customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Proactively identify potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Perform wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Maintain clean and organized work environment, adhering to health and safety standards.
  • Assist in management of prescription deliveries, improving patient convenience.
  • Conduct routine checks of pharmaceutical stocks to maintain quality control.
  • Engage in continuous learning to stay updated on pharmaceutical practices and products.
  • Utilize pharmacy management software to process prescriptions efficiently.
  • Providing critical support in emergency situations, quickly gathering necessary medications.
  • Support insurance claim processing, facilitating smoother patient transactions.
  • Collaborate with healthcare professionals to clarify prescription details, ensuring accuracy.
  • Manage opening and closing duties for pharmacy.
  • Helping pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Welcome customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Collecting co-payments or full payments from customers.
  • Promote patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Pharmacy Technician

Maharishi Medicals
12.2003 - 02.2005
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Trainee Pharmacist, Eluru, India

Govt Hospital
04.2003 - 06.2003

I did 3 months of internship in Eluru Govt Hospital, Andhra Pradesh, INDIA as a Trainee Pharmacist.

My job duties were dispensing medicines to the out patients, Supplying medicines to in-patient wards and maintain records for the drug store.

Education

Diploma in Pharmacy - Pharmacist, India

T.V.M College of Pharmacy
Kappa Gal Road, Bellary, Karnataka, India
08.2000 - 04.2003

Skills

Prescription Filling and Labeling

Patient confidentiality

Team Collaboration

Good communication skills

Multitasking Abilities

Billing support

Resolving customer issues

Answering customer questions

Pharmaceutical Calculations

Labeling Accuracy

Stocking shelves

Prescription Interpretation

Pharmacy and customer records management

Interpreting and Processing Medication Orders

Pharmacology knowledge

Insurance claims processing

Receiving incoming supplies

Problem-solving skills

Order Verification

Insurance Billing & Verification

Updating medication histories

Medication Dispensing

Prescription Filling and Labelling

Interests

Singing is one of my favorite hobbies and I am very passionate about it

Gardening and visiting new places/tourist spots

Certification

Registered Pharmacist, INDIA

Timeline

Pharmacy Technician

Walgreens
02.2022 - Current

Pharmacy Technician

Maharishi Medicals
12.2003 - 02.2005

Trainee Pharmacist, Eluru, India

Govt Hospital
04.2003 - 06.2003

Diploma in Pharmacy - Pharmacist, India

T.V.M College of Pharmacy
08.2000 - 04.2003
Haritha IndukuriCertified Pharmacy Technician