Harlee Bendzula
West Seneca,NY
Summary
Expert Bartender with history of working across a variety of establishments, from nice restaurants, gentleman's clubs, sports bars, and to local dive bars with music venues. Looking to bring mixology proficiency and engaging customer service skills to challenging environment.
Overview
10
10
years of professional experience
Work History
Bartender
Villaggio
Ellicottville, NY
02.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Bartender
Prohibition
Orchard Park, NY
07.2020 - 02.2022
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Managed cash and bar revenue during special promotions or sporting events.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept bar presentable and well-stocked to meet customer needs.
- Operated efficiently in high-volume setting to prepare and serve more than 200+ drinks per hour.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Improved and applied social media marketing strategies to increase patronage.
Server
Pharaohs GC
Cheektowaga, NY
09.2018 - 10.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Cultivated warm relationships with regular customers.
- Increased sales significantly by upselling higher-end products to customers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Kept track of event finances, initial deposits, due payments and final balances.
Bartender
Rockin Buffalo
West Seneca, NY
06.2019 - 07.2020
- Set up bar for operation, obtained cash bank and stocked service bar.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Operated efficiently in high-volume setting to prepare and serve more than 100+ drinks per hour.
Bartender
Ebenezer Ale House
West Seneca, NY
10.2017 - 11.2018
- Set up bar for operation, obtained cash bank and stocked service bar.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Operated efficiently in high-volume setting to prepare and serve more than 150+ drinks per hour.
- Improved and applied social media marketing strategies to increase patronage.
Bartender
Rusty Buffalo
West Seneca, NY
06.2016 - 01.2018
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Orchestrated numerous private parties, business meetings and formal engagements.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Managed cash and bar revenue during special promotions or sporting events.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept bar presentable and well-stocked to meet customer needs.
- Consulted with managers to organize special events and promotions.
Bartender/Server
Mademoiselle's GC
Cheektowaga, NY
04.2012 - 07.2013
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Answered customers' questions, recommended items and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
West Seneca West Senior High School
West Seneca, NY06.2011
Skills
- Handling Difficult Customers
- Multitasking and Prioritization
- Responsible Serving
- Teamwork and Professionalism
- Cleaning and Sanitizing
- Cocktail Service
- Cash Handling and Management
- Microbrew Beers
- Point of Sale Systems
Timeline
Bartender
Villaggio
02.2022 - Current
Bartender
Prohibition
07.2020 - 02.2022
Bartender
Rockin Buffalo
06.2019 - 07.2020
Server
Pharaohs GC
09.2018 - 10.2021
Bartender
Ebenezer Ale House
10.2017 - 11.2018
Bartender
Rusty Buffalo
06.2016 - 01.2018
Bartender/Server
Mademoiselle's GC
04.2012 - 07.2013
High School Diploma -
West Seneca West Senior High School