Harlee Genzel
Broken Arrow
Summary
Dynamic server with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and ensure satisfaction, while effectively managing cash handling. Recognized for training new staff and fostering teamwork, contributing to a seamless dining experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
The Big Biscuit
Broken Arrow, OK
07.2024 - 02.2026
- Provided attentive service to customers, ensuring satisfaction and repeat business.
Server
Los Vaqueros
Broken Arrow, OK
01.2023 - 06.2024
• Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders
Shift Leader
Goldie’s Patio Grill
Broken Arrow, OK
10.2020 - 01.2023
- Supervised front-of-house operations, ensuring high standards of customer service and efficiency.
- Trained and mentored new staff, fostering teamwork and improving service delivery.
Server
Goldie’s Patio Grill
Broken Arrow, OK
10.2020 - 01.2023
• Delivered exceptional customer service while overseeing multiple tables in a fast-paced environment.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow, OK05.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
Graduating the Esthetics program at Broken Arrow Beauty College.
Timeline
Server
The Big Biscuit
07.2024 - 02.2026
Server
Los Vaqueros
01.2023 - 06.2024
Shift Leader
Goldie’s Patio Grill
10.2020 - 01.2023
Server
Goldie’s Patio Grill
10.2020 - 01.2023
High School Diploma -
Broken Arrow High School