Harlee Mielke
Crew Member
Ocklawaha,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet both team and personal goals.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Crew Member
Mcdonalds
Ocala, FL
08.2021 - Current
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
Personal Shopper
Walmart
Wood River , IL
01.2018 - 06.2021
- Noted customer special requests, preferences and favorite products in CRM.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Worked productively with customers to meet order requirements and service expectations.
- Worked with over 50 customers daily to fulfill specific pick-up orders according to customer needs and inventory availability.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Education
High School Diploma -
Roxana High School
Roxana, IL 08.2013 - 05.2017
Skills
Point of sale operation
Interactive communication skills
Sales expertise
Customer engagement
Cash Handling
Verbal and written communication
Timeline
Crew Member
Mcdonalds
08.2021 - Current
Personal Shopper
Walmart
01.2018 - 06.2021
High School Diploma -
Roxana High School
08.2013 - 05.2017