Harley Flockoi
Old Alcohol Plant Hotel
Springfield
2
years of professional experience
Proactive and adaptable individual with a versatile background in hospitality. Known for exceptional customer service and efficient housekeeping, ready to leverage skills to enhance guest satisfaction and streamline operations.
Work History
Housekeeper/Front Desk Clerk
11 Months- Performed thorough cleaning using eco-friendly products and techniques.
- Managed check-in and check-out procedures efficiently, enhancing guest satisfaction and operational flow.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
Registration Trainee
1 Month- Participated in training sessions on electronic health record systems, increasing proficiency in data management.
- Developed understanding of healthcare regulations and compliance standards through hands-on training experiences.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Crew Member
6 Months- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Assisted in food preparation, maintaining high quality and freshness of menu items.
- Operated kitchen equipment safely and efficiently, adhering to health regulations and standards.
- Collaborated with team members to streamline operations and improve workflow efficiency.
Education
High School Diploma
Skills
Housekeeping
Bathroom cleaning
Vacuuming and sweeping
Hospitality services
Customer service
Guest relations
Timeline
Housekeeper/Front Desk Clerk
Old Alcohol Plant Hotel
05.2025 - 04.2026Read More
Registration Trainee
Jefferson Healthcare
01.2025 - 02.2025Read More
Crew Member
Taco Time
05.2024 - 11.2024Read More
Peninsula Callege
High School Diploma
Read More