Tina Ortiz
Belton,TX
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
19
19
years of professional experience
Work History
Housekeeper/Front Desk Clerk
La Quinta at Wyndham
05.2024 - Current
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
Housekeeper/Laundry Attendant
TownePlace Suites By Marriott
04.2023 - 01.2024
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Changed bed linens and collected soiled linens for cleaning.
Residential House Cleaner
Salado Concrete And Construction LLC
02.2021 - 01.2023
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
Residential House Cleaner
Steiner Ranch Community
07.2006 - 05.2010
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Maintained high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Expanded clientele base through effective networking and positive word-of-mouth referrals from satisfied customers.
Education
Certificate - Word Processing
Mansfield Business College
01.1992
GED -
Round Rock High School
01.1990
Skills
- Customer Service
- Bathroom cleaning
- Mopping and sweeping
- Residential Cleaning
- Deep cleaning expertise
- Sorting and washing laundry
- Chemical Handling
- Deep Cleaning Protocols
Timeline
Housekeeper/Front Desk Clerk
La Quinta at Wyndham
05.2024 - Current
Housekeeper/Laundry Attendant
TownePlace Suites By Marriott
04.2023 - 01.2024
Residential House Cleaner
Salado Concrete And Construction LLC
02.2021 - 01.2023
Residential House Cleaner
Steiner Ranch Community
07.2006 - 05.2010
GED -
Round Rock High School
Certificate - Word Processing
Mansfield Business College
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