Summary
Overview
Work History
Education
Skills
Timeline
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Harley Lane

Hagerstown,MD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
Hagerstown, MD
08.2021 - Current
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Shift Supervisor

Starbucks
Hagerstown, MD
01.2022 - 08.2022
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Maintained accurate records of daily transactions and deposits.

Lifeguard

Tuscarora School District
Mercersburg, PA
06.2018 - 03.2021
  • Enforced all safety regulations and posted rules for patrons.
  • Monitored swimmers to ensure safety in the pool area.
  • Monitored surrounding environment constantly to watch for potential risks.
  • Recognized swimmers in need of assistance and acted quickly.
  • Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
  • Inspected recreational areas to satisfy cleanliness guidelines and remove debris.

Kitchen Aide

Cove Valley Christn Youth Camp
Mercersburg, PA
09.2020 - 02.2021
  • Assisted in the preparation of all menu items according to recipes and instructions.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
  • Followed safety protocols while handling hazardous chemicals or sharp objects.
  • Cleaned kitchen equipment, surfaces, utensils and appliances after use.

Lifeguard

Cove Valley Christn Youth Camp
Mercersburg, PA
05.2020 - 08.2020
  • Enforced all safety regulations and posted rules for patrons.
  • Watched over swimmers to respond quickly to distress situations.
  • Performed emergency rescues when necessary.
  • Maintained neat and clean pool area and clean water.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
  • Responded quickly to medical emergencies in the pool area.
  • Cleaned, brushed and vacuumed pool to keep clean.
  • Used training and medical supplies to examine injured people and administer first aid.
  • Filled out incident and accident reports and submitted to supervisor.
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.

Water Safety Instructor

Tuscarora School District
Mercersburg, PA
05.2018 - 08.2019
  • Assisted in preparing reports related to water safety classes including attendance records, evaluations and other documentation.
  • Instructed participants on safe use of recreational equipment such as kayaks, canoes or paddle boards.
  • Demonstrated water safety and swimming techniques to students of varying skill levels.
  • Demonstrated swimming techniques, strokes and rescues to students of all ages.
  • Assisted in developing emergency action plans specific to the facility being used for classes.
  • Communicated effectively with parents regarding their child's progress during lessons.

Education

GED -

James Buchanan High School
Mercersburg, PA
04-2021

Skills

  • Cash Handling
  • Conflict Mediation
  • Solid Problem Solver
  • New Hire Training
  • Speedy and Efficient
  • Positive and Professional
  • Active Listener
  • Team Player

Timeline

Shift Supervisor

Starbucks
01.2022 - 08.2022

Barista

Starbucks
08.2021 - Current

Kitchen Aide

Cove Valley Christn Youth Camp
09.2020 - 02.2021

Lifeguard

Cove Valley Christn Youth Camp
05.2020 - 08.2020

Lifeguard

Tuscarora School District
06.2018 - 03.2021

Water Safety Instructor

Tuscarora School District
05.2018 - 08.2019

GED -

James Buchanan High School

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Harley Lane