Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Harley Long

Carrollton,GA
Harley Long

Summary

I am a motivated individual with strong communication and problem-solving strengths. As a dedicated employee, I bring reliability, initiative, and positivity to every challenge. I am eager to support team goals and contribute to an engaging workplace.

Over the past 3 years, I have developed strong customer service and multitasking skills in a high-paced restaurant environment. I have demonstrated the ability to manage multiple responsibilities while maintaining a positive and professional attitude. I am seeking to transition into a new field, leveraging skills in effective communication and team collaboration.

Overview

3
years of professional experience

Work History

Waffle House
Buchanan, GA

Server
05.2023 - Current

Job overview

  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Assisted in training new staff on menu items, service protocols, and operational procedures.
  • Processed customer orders accurately and efficiently using point-of-sale systems.
  • Handled cash transactions and balanced cash register at end of shifts without discrepancies.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Haralson County High School
Tallapoosa, GA

High School Diploma
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Sales techniques
  • Quality control

Timeline

Server

Waffle House
05.2023 - Current

Haralson County High School

High School Diploma
Harley Long