Harley Reagan
Stillwater,OK
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Assistant Manager- Store
Cavenders Western Store
02.2024 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Receiver
Cavenders Western Store
08.2023 - 02.2024
- Increased efficiency in the receiving process by implementing new inventory management systems.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Trained new employees on receiving procedures, improving overall team performance.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Sales Associate
Cavenders Western Store
06.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Cashier
Cavenders Western Store
03.2021 - 06.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Food and Beverage Cashier
Red River Station BBQ
08.2020 - 12.2020
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Provided correct change to customers while following cash handling policies and procedures.
- Engaged customers to help create superior food and beverage experience.
Team Member
Science Museum Oklahoma
09.2017 - 07.2018
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Bachelor of Science - Applied Exercise Science
Oklahoma State University
Stillwater, OklahomaSkills
- Sales Expertise
- Teamwork and Collaboration
- Retail Knowledge
- Peer Relationships
- Customer Service
- Willingness to Learn
- Task Delegation
- Retail Operations Management
- Shipping and receiving
Timeline
Assistant Manager- Store
Cavenders Western Store
02.2024 - Current
Receiver
Cavenders Western Store
08.2023 - 02.2024
Sales Associate
Cavenders Western Store
06.2021 - 08.2023
Cashier
Cavenders Western Store
03.2021 - 06.2021
Food and Beverage Cashier
Red River Station BBQ
08.2020 - 12.2020
Team Member
Science Museum Oklahoma
09.2017 - 07.2018
Bachelor of Science - Applied Exercise Science
Oklahoma State University
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