Summary
Overview
Work History
Education
Skills
Certification
Carpenter
car audio
Timeline
Generic

Harley Sgarbi

Houston

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 4 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Diligent problem-solver with resourceful approach to challenges and organized style. Excellent communicator with focus on results. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Confident leader experienced in make ready work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Technician

Custom Truck One Source
03.2020 - Current
  • forklift certified for loading & unloading parts & equipment.
  • safety ambassador, perform forklift safety inspections and environmental safety inspection.
  • provide customer service assistance such as answering inquires about equipment status and availability.
  • Efficiently load and unload trailers according to specifications while minimizing damage due to improper loading techniques.
  • Inspect inbound & outbound equipment while performing a full 360 on each unit to document any damages.
  • Receive incoming rental, new & used equipment safely & efficiently.
  • Operate pallet jack and other material handling.
  • Make QR labels for new & used equipment for proper unit status tracking.
  • Maintained cleanliness of work area by organizing yard, trash pick up.
  • Create work orders, parts request, verify proper vehicle inspections are up to date as well as verifying PM service is valid & updated.
  • Operate each unit that comes through the shop and inspect for any damages that can cause issues out in the field prior to entering the shop.
  • Perform weekly rental inventory to verify all units on yard are counted for and all third party units are documented for management records.
  • Coordinate with transport drivers and transportation company for all equipment leaving and coming in to shop.

Make Ready Supervisor

Cane Field Lakes Apartments
10.2018 - 01.2020
  • Collaborated with property management to address tenant concerns and ensure satisfaction with living spaces.
  • Completed thorough inspections of vacant units, identifying necessary repairs and upgrades prior to occupancy.
  • Reviewed work orders daily to prioritize tasks based on urgency and available resources effectively.
  • Developed a preventative maintenance schedule to minimize downtime and maintain optimal property conditions.
  • Provided exceptional customer service by responding promptly to tenant requests and addressing concerns professionally.
  • Maintained a high level of professionalism and commitment to quality work at all times, setting a positive example for team members to follow.
  • Enhanced property appearance by overseeing make-ready processes and ensuring timely completion of tasks.
  • Stayed up-to-date on industry trends and best practices through ongoing professional development opportunities.
  • Managed a team of maintenance technicians, providing training and guidance to improve performance.
  • Performed regular walkthroughs of common areas in the community to identify potential issues requiring immediate attention.
  • Proactively identified opportunities for process improvements that resulted in cost savings or enhanced operational efficiency within the make-ready department.
  • Monitored ongoing projects closely, managing deadlines and adjusting resources as needed to meet goals within the budget constraints.
  • Maintained detailed records of completed work orders, inspections reports, and inventory documentation for future reference purposes.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Demonstrated versatility in adapting to various types of flooring surfaces, including concrete, wood, and tile substrates.
  • Worked effectively in fast-paced environments.
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
  • Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.

Education

GED -

Texas A&M Consolidated High School
College Station, TX
05.2010

Skills

  • Diagnostic Testing
  • Testing and repair
  • Safety Compliance
  • System Maintenance
  • Shipment sorting
  • Customer Order Fulfillment
  • Inventory control
  • Daily Logs
  • Marking down products
  • Monthly Inventory
  • Painter
  • Flooring

Certification

  • Licensed forklift operator - 2024

Carpenter

I like to build furniture such as tables, nightstands, desk, entertainment centers, aquarium stands, shelf's, and speaker boxes.

car audio

Install car audio equipment such as radios, amplifiers, wiring, speakers, subwoofers, dsp, fuse blocks, & train horn kits,

Timeline

Lead Technician

Custom Truck One Source
03.2020 - Current

Make Ready Supervisor

Cane Field Lakes Apartments
10.2018 - 01.2020

GED -

Texas A&M Consolidated High School

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Harley Sgarbi