Harley Villarreal
Lubbock,TX
Summary
Dynamic and reliable professional with a proven track record at United Supermarkets, excelling in customer service and cash handling. Demonstrated exceptional multitasking abilities and attention to detail, consistently exceeding performance targets while maintaining a safe environment. Skilled in resolving conflicts and fostering customer relationships, ensuring a positive shopping experience.
Experienced with transaction verification and quality assurance. Utilizes attention to detail to ensure compliance and accuracy in all processes. Track record of effective problem-solving and maintaining operational standards.
Overview
1
1
year of professional experience
Work History
Checker
United Supermarkets
Lubbock, TX
03.2025 - Current
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
- Processed both cash and card purchases
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
- Identified produce items and input corresponding PLU codes.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
- Handled cash transactions securely, adhering to strict cash handling procedures at all times.
Sales Associate
Party City
Lubbock, TX
06.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Lubbock-Cooper High School
Lubbock, TX05-2025
Skills
- Customer service
- Money handling
- Accuracy and precision
- Basic math
- Teamwork
- Time management
- Attention to detail
- Organizational skills
- Product restocking
- Multitasking Abilities
- Reliability
- Adaptability and flexibility
Timeline
Checker
United Supermarkets
03.2025 - Current
Sales Associate
Party City
06.2024 - 03.2025
High School Diploma -
Lubbock-Cooper High School