Paisley Ward
St.Bernards Urgent Care
Keiser,USA
3
years of professional experience
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Developed robust administrative and organizational skills in dynamic healthcare setting, excelling in patient record management and office coordination. Proven ability to manage multiple tasks and prioritize effectively in fast-paced environment. Seeking to transition into new field where these transferrable skills can drive operational efficiency and support team objectives.
Work History
Patient Care Technician
3 Months- Administered patient vital signs and documented findings accurately in electronic health records.
- Assisted healthcare providers during patient examinations, ensuring comfort and safety.
- Coordinated patient flow to enhance clinic efficiency and reduce wait times.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Documented patient information and care activities in electronic health record.
- Documented patient histories and clinical data accurately during medical consultations.
- Assisted healthcare providers with electronic health record management and data entry tasks.
- Ensured compliance with HIPAA regulations while handling sensitive patient information.
- Enhanced patient care by accurately documenting medical information during physician consultations.
- Supported physicians in delivering efficient healthcare by transcribing diagnostic results and treatment plans.
Ward Clerk
6 Months- Coordinated patient admissions and discharges, ensuring accurate documentation and timely processing.
- Managed electronic health records, maintaining data accuracy and confidentiality for patient information.
- Assisted nursing staff with administrative tasks, enhancing workflow efficiency within the unit.
- Scheduled appointments and tests, optimizing patient flow and minimizing wait times.
Retail Sales Associate
1 Year 10 Months- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Food Service Worker
2 Years 6 Months- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
- Participated in regular trainings to stay current on industry best practices and trends.
Education
- Phlebotomy
High School Diploma
Skills
Loss Prevention
Order Processing
Customer Service
Money Handling
Cash Handling
Retail Sales
Store Opening and Closing
Customer Engagement
Customer Assistance
POS System Operations
Phone Etiquette
Flexible Schedule
POS System Operation
Clerical functions
Reception management
Patient scheduling
Records maintenance
Telephone reception
HIPAA compliance
Timeline
Patient Care Technician
St.Bernards Urgent Care
05.2026 - CurrentRead More
Ward Clerk
Great River Medical Center
11.2025 - 05.2026Read More
Retail Sales Associate
Lawrance Co
01.2024 - 11.2025Read More
Food Service Worker
Lawrence Co
05.2023 - 11.2025Read More
Rivercrest High School
High School Diploma
Read More
Arkansas State University - Newport
from Phlebotomy
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