Harley White
Summer Shade,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Great sense of western fashion trends and popular looks.
Overview
9
9
years of professional experience
Work History
Computer Operator
Farmers Regional Livestock Market
Glasgow, KY
12.2022 - Current
- Performed data entry tasks, including updating customer information in databases.
- Input data from multiple sources and output data to various forms of physical media.
- Verified accuracy and sorted information to prepare source data for computer entry.
- Resolved customer complaints through effective communication and problem-solving.
- Assisted customers with cattle inquiries and service requests.
Horse Trainer
Self-employed
Summer Shade, Kentucky
06.2016 - Current
- Developed training programs for various horse breeds and skill levels.
- Evaluated horse behavior to identify training needs and improvement areas.
- Implemented riding techniques to enhance horse performance during competitions.
Animal Care/Customer Success Manager
Kentucky Down Under Adventure Zoo
Horse Cave, Kentucky
05.2019 - 11.2022
- Facilitated customer onboarding experiences at the adventure zoo.
- Developed relationships with visitors to enhance satisfaction and loyalty.
- Coordinated feedback collection from guests to identify service improvements.
- Collaborated with marketing to create engaging promotional materials for events.
- Monitored visitor engagement strategies to ensure memorable experiences at the zoo.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Certified Phlebotomy Technician
LabCorp
Glasgow, KY
08.2018 - 04.2019
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Kept my office and workplace area very clean and sanitized to prevent spread of viruses or sicknesses.
- Exquisite organization and housekeeping skills to ensure proper labeling and/or billing for every patient.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Collected payments on bills from patients towards their labs they have had drawn.
Education
High School Diploma -
Metcalfe County High School
Edmonton, KY05-2016
Some College (No Degree) - Biology
Western Kentucky University
Bowling Green, KYSkills
- Time management
- Attention to detail
- Effective communication
- Problem solver
- Strong interpersonal skills
- Effective selling techniques
- Cash handling proficiency
- Trend identification
- Fashion awareness
- Clienteling
- Goal-oriented mindset
Timeline
Computer Operator
Farmers Regional Livestock Market
12.2022 - Current
Animal Care/Customer Success Manager
Kentucky Down Under Adventure Zoo
05.2019 - 11.2022
Certified Phlebotomy Technician
LabCorp
08.2018 - 04.2019
Horse Trainer
Self-employed
06.2016 - Current
High School Diploma -
Metcalfe County High School
Some College (No Degree) - Biology
Western Kentucky University