Harleyann Diaz
Effort,PA
Overview
2026
2026
years of professional experience
Work History
Other Experience
AmeriHealth Caritas Family of Companies
2010 - Current
- Full-time Care Connector in Pediatric Wellness for Medicaid.
- Previous Medical Office Manager with 13 years of experience in Medical Office Administration.
VIP Events Staff
Resorts World New York City - Overdrive Productions
11.2014 - 01.2016
- Welcome guests to events, and verify guest list entry and party entry to the list provided.
- Assist guests with entry into the event: collect and/or scan tickets, dispense wristbands and badges, or direct guests coming in and out of the event.
- Support event staff with moving chairs, gathering necessary materials for guest entry and whatever is needed.
- Control and monitor access to VIP and restricted areas.
- Respond quickly to potential crowd control issues, investigate incidents, and complete incident reports on a timely basis.
VIP Production and Events
Buena Vibras Productions
San Juan, Puerto Rico
01.2012 - 01.2014
- Production assistant for various music events, such as Electric Daisy Carnival, Circotic with Steve Aoki, and other big-name events that came to Puerto Rico with a variety of duties.
- Helped with crowd control when the event was reaching full capacity.
Club Promoter and Event Staff
New York City, USA
01.2009 - 01.2011
- Promoted various clubs and events in New York City, Long Island, and Brooklyn.
Server/Cocktail Server
Soho house
New York, New York
02.2007 - 07.2010
- Provided attentive service to guests in a high-end dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Handled guest inquiries and resolved issues promptly and professionally.
- Recommended menu items based on guest preferences and dietary restrictions.
Education
Nursing -
InterAmericana Univerisity
AS - Biology
Borough Of Manhattan CC
High School -
Freeport High School
Skills
- Event coordination
- Restaurant operations
- Guest relations
- Attention to detail
- Fast-paced mentality
- Adaptable thinking
- Food safety
- Food and beverage service
- Banquet hall set up
- Point of sale (POS) system operations
- Customer service focus
- Teamwork and collaboration
- Team leadership
- Excellent communication
Timeline
VIP Events Staff
Resorts World New York City - Overdrive Productions
11.2014 - 01.2016
VIP Production and Events
Buena Vibras Productions
01.2012 - 01.2014
Club Promoter and Event Staff
01.2009 - 01.2011
Server/Cocktail Server
Soho house
02.2007 - 07.2010
Other Experience
AmeriHealth Caritas Family of Companies
2010 - Current
Nursing -
InterAmericana Univerisity
AS - Biology
Borough Of Manhattan CC
High School -
Freeport High School
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