Harli Matlock
Caddo Mills,TX
Summary
Dynamic Accounts Payable Lead at Pearl Street Dental Partners, adept at optimizing payment workflows and enhancing vendor relations. Successfully implemented automated systems, reducing discrepancies by 30%. Skilled in financial reporting and problem resolution, while fostering team collaboration and mentoring junior staff to elevate operational efficiency.
Overview
19
19
years of professional experience
Work History
Accounts Payable Lead
Pearl Street Dental Partners
Dallas, TX
05.2025 - Current
- Oversaw accounts payable processes, ensuring timely and accurate payment processing.
- Led invoice reconciliation efforts, enhancing accuracy and reducing discrepancies.
- Streamlined vendor management procedures, improving communication and relationship-building.
- Trained and mentored junior staff on best practices in accounts payable operations.
- Implemented automated systems to optimize payment workflows and reduce manual errors.
- Collaborated with cross-functional teams to resolve billing issues efficiently.
- Evaluated existing processes, identifying opportunities for cost savings and operational efficiency.
- Collaborated with procurement teams to resolve discrepancies between purchase orders, receipts, and invoices, ensuring correct billing from vendors.
- Developed strong relationships with key vendors to ensure seamless communication during payment inquiries or disputes resolution.
- Increased compliance with internal controls by providing regular training to Accounts Payable team members on company policies and procedures.
Administrative Assistant
Pearl Street Dental Partners
Dallas, TX
02.2019 - Current
- Coordinated patient appointments using practice management software to optimize scheduling efficiency.
- Assisted in maintaining accurate patient records, ensuring compliance with confidentiality regulations.
- Handled incoming calls and inquiries, providing excellent customer service and information to patients.
- Managed office supplies inventory, streamlining ordering processes for cost-effective procurement.
- Implemented filing system improvements, enhancing document retrieval speed and accuracy for the dental staff.
- Collaborated with insurance providers to verify coverage details and streamline claims processing for patients.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Manager
Mammy Jo’s Cafe
Greenville, TX
12.2017 - 12.2018
- Oversaw daily café operations ensuring efficient service delivery.
- Developed training materials to improve barista skills and customer service.
- Streamlined inventory management processes to reduce waste and costs.
- Implemented new scheduling system optimizing staff coverage during peak hours.
- Enhanced customer experience through feedback collection and service adjustments.
- Managed vendor relationships to ensure timely delivery of quality supplies.
- Led team meetings fostering collaboration and addressing operational challenges.
- Analyzed sales data to identify trends and inform menu adjustments for profitability.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Manager
Bucky’s Cafe
Caddo Mills, TX
03.2007 - 12.2017
- Oversaw daily café operations ensuring efficient service delivery.
- Developed training materials to improve barista skills and customer service.
- Streamlined inventory management processes to reduce waste and costs.
- Implemented new scheduling system optimizing staff coverage during peak hours.
- Enhanced customer experience through feedback collection and service adjustments.
- Managed vendor relationships to ensure timely delivery of quality supplies.
- Analyzed sales data to identify trends and inform menu adjustments for profitability.
- Led team meetings fostering collaboration and addressing operational challenges.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
High School Diploma -
Caddo Mills High School
Caddo Mills, TX05.2003
Skills
- Accounts payable software
- Bank reconciliation
- Payment scheduling
- Purchase order management
- Invoice processing
- Audit support
- ERP system proficiency
- Internal controls
- Expense tracking
- Disbursement control
- Month-end closing
- Credit card management
- Budget monitoring
- General ledger maintenance
- Entry verification
- Problem resolution
- Data entry
- Data inputting
- Account reconciliation
- Statement reconciliation
- Payment processing
- Financial reporting
- Statement review
- Vendor relations
- Vendor relationship management
- Performance tracking
Timeline
Accounts Payable Lead
Pearl Street Dental Partners
05.2025 - Current
Administrative Assistant
Pearl Street Dental Partners
02.2019 - Current
Manager
Mammy Jo’s Cafe
12.2017 - 12.2018
Manager
Bucky’s Cafe
03.2007 - 12.2017
High School Diploma -
Caddo Mills High School