Harlie Buchanan
Sonic
Raymondville,MO
2
years of professional experience
Developed strong customer service and communication skills in fast-paced food service environment. Excels in multitasking and ensuring customer satisfaction. Seeking to transition into new field where these skills can be effectively utilized and further developed.
Work History
Carhop
3 Months- Delivered exceptional customer service by efficiently taking orders and serving food to guests.
- Operated point-of-sale system to process transactions accurately and promptly.
- Assisted in training new team members on operational procedures and customer engagement.
- Maintained cleanliness of work area, ensuring adherence to health and safety standards.
- Monitored stock levels, restocking supplies as needed to maintain operational efficiency.
- Adapted quickly to changing priorities during peak hours, maintaining productivity under pressure.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Managed working the front of house alone during rush hours and was able to bring food and drinks out in time
- Was voted by customers as the best carhop out of around 15 other carhops
Carhop
6 Months- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Collaborated with team members to provide exceptional customer experiences.
- Answered guest questions and promoted special products.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
- Processed payments swiftly and accurately, ensuring customer satisfaction.
- Enhanced customer experience by delivering orders promptly and with a smile.
- Handled customer inquiries and resolved issues, enhancing overall dining experience.
- Adapted quickly to changing priorities during peak hours, maintaining productivity under pressure.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Maintained cleanliness and organization in serving area to uphold health standards.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Tended to manage over 100 orders everyday and got them all out in time with 100% accuracy
Education
No Degree - Psychology
- Dean's List Fall 2025
- Dean's List Spring 2026
- Winston S. Churchhill Scholarship, Scholarship Recipient: Harlie Buchanan
- 4.0 GPA
Skills
Order delivery efficiency
Order verification
Customer interaction
Quick service
Multitasking skills
Effective communication
Customer satisfaction
Flexible availability
Work ethic
Timeline
Carhop
Sonic
05.2026 - 08.2026Read More
Carhop
Sonic
01.2025 - 07.2025Read More
Westminster
No Degree from Psychology
Read More