Reliable Shift Leader with 4 years in restaurant industry. Excellent motivational leader successfully communicates duties and tasks at a very young age. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Hi, I’m
Harman Singh
Sacramento,CA
Summary
Overview
4
years of professional experience
Work History
Pete's Restaurant And Brewhouse
Shift Lead Supervisor
07.2018 - 12.2022
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
Roseville High SchoolRoseville, CA
High School Diploma
06.2020
University Overview
Skills
- Job Assignments
- Proper Staffing
- Workflow Processes
- Constructive Feedback
- Client Service
- Goal Attainment
- Staff Training
- Shift Checklists
- Staff Supervision
- Customer Experience
- Quality Inspections
- Disciplinary Action
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Shift Lead Supervisor
Pete's Restaurant And Brewhouse
07.2018 - 12.2022
Roseville High School
High School Diploma
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