Harmanjot Singh
San Jose,CA
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
8
8
years of professional experience
Work History
District Service Manager
Frito Lay
San Jose, CA
10.2023 - Current
- Developed and implemented strategies to improve customer service levels in the district.
- Monitored customer feedback and satisfaction ratings, identified areas for improvement and implemented corrective action plans.
- Assisted in resolving escalated customer complaints promptly and professionally.
- Established strong relationships with key stakeholders across the organization.
Route Sales Representative
Frito Lay
San Jose, CA
08.2021 - 10.2023
- Developed and maintained relationships with current customers.
- Developed and implemented strategies to increase sales volume.
- Organized deliveries according to customer needs.
- Delivered product to customers in a safe and courteous manner.
Business Owner
Verka
San Jose
01.2018 - 07.2021
- Monitored cash flow to ensure proper budgeting of resources.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Managed inventory levels to meet customer demand while minimizing costs.
Civil Engineer
Rainbow Engineers
Chandigarh
05.2016 - 11.2017
- Reviewed blueprints and building plans to determine the type of materials needed for construction projects.
- Conducted research and field tests to analyze soil properties and develop reports.
Education
Bachelor of Science - Civil Engineering
Punjab Engineering College
Punjab04-2017
Skills
- Staff Training and Development
- Conflict Resolution
- Operations Management
- Coaching and Mentoring
- Team Collaboration
- Workplace Safety
- Customer Service
- Relationship Building
- Customer Service Management
- Inventory Management
Timeline
District Service Manager
Frito Lay
10.2023 - Current
Route Sales Representative
Frito Lay
08.2021 - 10.2023
Business Owner
Verka
01.2018 - 07.2021
Civil Engineer
Rainbow Engineers
05.2016 - 11.2017
Bachelor of Science - Civil Engineering
Punjab Engineering College