Delvi Estrella
Bloomfield
Summary
Dynamic service manager with expertise in customer satisfaction, team leadership, and complex problem-solving. Proven ability to enhance operational efficiency and train staff to deliver exceptional service.
Overview
7
7
years of professional experience
Work History
District Service Manager
Domestic Uniforms
Belleville, NJ
12.2025 - Current
- Oversaw daily service operations to ensure customer satisfaction and timely delivery.
- Managed inventory levels to meet service demands efficiently.
- Coordinated with team members to resolve service-related issues promptly.
- Trained new staff on company policies and operational procedures.
Independent Carrier
Estrella Express LLC
Bloomfield, NJ
09.2023 - 11.2025
- Managed project timelines and deliverables to ensure successful completion of client objectives.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
Manager
Beverage Works
Fairfield, NJ
04.2019 - 07.2023
- Streamlined inventory management processes to enhance operational efficiency.
- Led team training sessions on safety protocols and equipment usage.
- Developed and implemented quality control measures to ensure product consistency.
- Monitored daily production schedules, adjusting workflows as necessary for optimal output.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Eastside High School
Paterson, NJSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Task delegation
Languages
Spanish
Native or Bilingual
Timeline
District Service Manager
Domestic Uniforms
12.2025 - Current
Independent Carrier
Estrella Express LLC
09.2023 - 11.2025
Manager
Beverage Works
04.2019 - 07.2023
High School Diploma -
Eastside High School