Harminder KHELA
Framingham,MA
Summary
Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Overview
11
11
years of professional experience
Work History
Backrrom Coordinator/Key Carrier
T.J. Maxx
Newton, MA
06.2022 - Current
- Taking in and unloading of shipment truck.
- Ensures merchandise is properly processed and secured.
- Communicates with other managers and coordinators to maintain flow of merchandise to the sales floor.
- Ensures that associates execute tasks in accordance with store plan.
- Makes sure that everything is organized, clean, and recovered in the backroom.
- Promotes safety awareness among crew members.
- Able to open or close the store.
- Ability to put away money at the end of the day.
- Developed and maintained successful working relationships with colleagues.
- Adhered to safety regulations and practiced safe work habits.
- Utilized pallet jacks to safely transport materials and merchandise throughout the store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
General Merchandising Expert/Fullfillment Expert
Target
Framingham, MA
06.2015 - 06.2022
- Help customers find items that they want to buy, while also making sure they are satisfied during their visit.
- Making sure that all signs and labels are put up correctly, and to make sure that all merchandise is in its proper section.
- Being backup cashiers in case there is a need for help at the cash registers in the front of the store.
- Fulfilling the item orders that were purchased by customers online.
- This included searching and locating each item that was needed and then storing them at a location until the customer came back to pick it up, or having them packed and shipped out to the customers' home locations.
- Proved successful working within tight deadlines and a fast-paced environment.
Crew Member
Dunkin Donuts & Baskin Robbins
Framingham, MA
06.2013 - 05.2015
- Cashier
- Food Production.
- Restocking of cups, food items, and soda cooler
- Brew and grind coffee.
- Cleaning of workstations, as well as cleaning the establishment.
Education
Bachelor of Science - Business Information Technology
Framingham State University
Framingham, MA05-2023
High School Diploma -
Framingham High School
Framingham, MA06-2015
Business Administration
Massachusetts Bay Community College
Wellesley Hills, MASkills
- COMMUNICATION
- ABILITY TO WORK UNDER PRESSURE
- TIME MANAGEMENT
- ADAPTABILITY
- TEAMWORK
- CREATIVITY
- CUSTOMER SERVICE
- ABLE TO USE MICROSOFT OFFICE
- ABLE TO TAKE CONSTRUCTIVE CRITICISM
- ONLINE ORDERING KNOWLEDGE
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Backrrom Coordinator/Key Carrier
T.J. Maxx
06.2022 - Current
General Merchandising Expert/Fullfillment Expert
Target
06.2015 - 06.2022
Crew Member
Dunkin Donuts & Baskin Robbins
06.2013 - 05.2015
Bachelor of Science - Business Information Technology
Framingham State University
High School Diploma -
Framingham High School
Business Administration
Massachusetts Bay Community College
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