Summary
Overview
Work History
Education
Skills
Timeline

Harmony Collyer

Manitou Springs,CO

Summary

Dynamic Retail Store Manager with a proven track record at Pikes Peak Rock Shop, excelling in team training and customer satisfaction. Highly motivated and detail-oriented, . Compassionate Certified Nursing Assistant skilled in patient care and collaboration.

Overview

10
10
years of professional experience

Work History

Retail Store Manager

Pikes Peak Rock Shop/Southwest Silver Company
06.2016 - 12.2024

Manager/ supervisor in a busy retail store in tourist town. Responsible for day to day running of store as well as opening/ closing, banking, hiring and training.

  • Provided support in training new team members on sales techniques.
  • Assisted in daily store operations, ensuring smooth customer experiences.
  • Learned inventory management systems for tracking stock levels efficiently.
  • Maintained visual merchandising standards to enhance product presentation.
  • Handled customer inquiries and resolved issues to improve satisfaction.
  • Supported cash handling procedures for accurate register transactions.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Submitted orders for new inventory.

Certified Nursing Assistant

Cedar Hill Health Care Center
12.2014 - 05.2016
  • Assisted patients with daily living activities, ensuring comfort and hygiene.
  • Monitored vital signs, documenting changes and reporting to nursing staff promptly.
  • Collaborated with healthcare team to develop individualized care plans for patients.
  • Educated patients and families on care procedures and health management strategies.

Education

Nursing Assistant - CNA

Pikes Peak State College, Colorado Springs, CO

Skills



  • Highly motivated
  • Friendly and outgoing
  • Detail-oriented
  • Time management
  • Patient care
  • Compassion and empathy

  • Multitasking and organization

Timeline

Retail Store Manager - Pikes Peak Rock Shop/Southwest Silver Company
06.2016 - 12.2024
Certified Nursing Assistant - Cedar Hill Health Care Center
12.2014 - 05.2016
Pikes Peak State College - Nursing Assistant, CNA
Harmony Collyer