Harmony Mann
Statesboro,GA
Summary
Dynamic Server Manager with expertise in customer engagement and event coordination. Proven ability to keep operations efficient and build lasting relationships, driving loyalty and satisfaction.
Overview
7
7
years of professional experience
Work History
Server Manager
Henrys Fine Edibles
Albany, Georgia
04.2022 - 07.2025
- Advanced to manager position through dedication and exceptional performance.
- Collaborated nightly with small crew to ensure seamless operations.
- Served diverse clientele, fostering connections across various demographics.
- Built lasting relationships with customers, enhancing loyalty and satisfaction.
- Executed daily cleaning tasks to maintain restaurant hygiene and organization.
- Managed inventory processes to determine supply needs based on usage trends.
- Ensured all stock items were replenished regularly for uninterrupted service.
- Streamlined operational workflows by optimizing staff assignments and responsibilities.
Front of House Manager
Statesboro Hots
Statesboro, Georgia
09.2024 - 02.2025
- Trained team members on customer service procedures for enhanced guest interactions.
- Coordinated events to deliver seamless guest experiences and satisfaction.
- Oversaw inventory management for front-of-house supplies and materials.
- Resolved guest inquiries and complaints professionally and efficiently.
- Collaborated with kitchen staff to ensure timely food service delivery.
- Managed order processing, including bagging and taking orders, while maintaining kitchen workflow.
Theater Camp Counselor
Deerfield Windsor School
Albany, Georgia
06.2018 - 06.2021
- Facilitated daily theater activities and workshops for campers to enhance performance skills.
- Guided campers in developing stage presence through targeted skill-building exercises.
- Assisted in costume design and setup for various theater productions, ensuring quality presentations.
- Provided constructive feedback on acting techniques to improve camper performances.
- Promoted theater program within community via outreach events and public relations initiatives.
- Monitored student progress throughout program and delivered timely feedback as needed.
- Cultivated strong connections with campers, families, and fellow counselors to foster a supportive environment.
- Engaged in continuous personal growth by collaborating with diverse groups each summer.
Education
High School Diploma -
Terrell Academy
Dawson, GA05-2021
Some College (No Degree) - Public Relations
Georgia Southern University
Statesboro, GASkills
- Inventory management
- Staff training
- Event coordination
- Customer engagement
- Operational oversight
- Customer relationship management
- Team building
- Effective communication
- Cleaning procedures
- Exceptional musicianship
- Music theory
- Writing lyrics
- Theatre performances
- Multitasking
- Customer service
- Workflow optimization
- Problem solving
- Team collaboration
- Time management
- Attention to detail
- Relationship building
- Public relations
- Social media promotion strategies
- Social media prospecting
- Social media content creation
- Local arts and culture
- Culture media preparation
- Pop bass knowledge
- Pop culture awareness
My Why
- When applying to jobs in my past I have always been asked "why do you think this job would be a great fit for you" and the truth is I never knew what to tell them because, in my heart it was always the music industry. Ever since I was little music was my everything. It helped me through many hardships and I wouldn't be where I am today if it wasn't for the music and artist that showed me it was okay to be a dreamer. They taught me to embrace who I am and not to water my self down just because other people are insecure and don't feel confident enough to be them true selves. I have always taken pride in the fact that I am one hundred percent true to my self at all times. Music is so much more than what it is given credit for it is medicine it is a lifeline and I want to be surrounded by it and people who appreciate it like I do for the rest of my life.
Affiliations
- Fashion Design
- Writing lyrics
- Journaling
- Scrapbooking
References
References available upon request.
Timeline
Front of House Manager
Statesboro Hots
09.2024 - 02.2025
Server Manager
Henrys Fine Edibles
04.2022 - 07.2025
Theater Camp Counselor
Deerfield Windsor School
06.2018 - 06.2021
High School Diploma -
Terrell Academy
Some College (No Degree) - Public Relations
Georgia Southern University
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